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Location: Remote

Experience: 2+ years

Job Description:

We are seeking a highly skilled and experienced IT Asset Manager with a strong background in Hardware Asset Management (HAM) and Software Asset Management (SAM) implementation within the ServiceNow platform. The ideal candidate will be responsible for managing the lifecycle of IT assets, optimizing asset utilization, ensuring compliance, and driving efficiency across the organization.

Key Responsibilities:

- Oversee the full lifecycle of IT assets, including acquisition, deployment, maintenance, utilization, and disposal.

- Implement and maintain best practices for IT asset management processes, ensuring compliance with industry standards.

- Lead the implementation and configuration of Hardware Asset Management (HAM) and Software Asset Management (SAM) modules in ServiceNow.

- Customize ServiceNow workflows, forms, and reports to meet organizational needs.

- Integrate HAM and SAM processes with other ITSM modules within ServiceNow.

- Ensure software licensing compliance, track license usage, and avoid over-licensing or under-licensing.

- Develop and enforce policies and procedures to mitigate risks associated with IT assets.

- Analyze asset data to identify opportunities for cost savings, asset reutilization, and optimization.

- Implement strategies for effective asset procurement and management.

- Work closely with IT, Finance, Procurement, and other departments to align asset management strategies with organizational goals.

- Provide training and support to teams on IT asset management best practices and ServiceNow usage.

- Generate detailed reports and dashboards to monitor asset performance, compliance, and financial impact.

- Present findings to senior management and recommend improvements.

Qualifications:

- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

- Experience:

- 2+ years of experience in IT Asset Management, with a focus on HAM & SAM.

- Proven experience in implementing and managing HAM & SAM modules within the ServiceNow platform.

- Strong knowledge of IT asset lifecycle management, software licensing, and compliance.

- Skills:

- Proficiency in ServiceNow, particularly in HAM and SAM modules.

- Excellent understanding of ITIL processes and frameworks.

- Strong analytical and problem-solving skills.

- Ability to work independently and manage multiple priorities in a fast-paced environment.

- Excellent communication and interpersonal skills.

- Certifications (Preferred):

- ITIL Foundation Certification.

- ServiceNow Certified Implementation Specialist – IT Asset Management.

- Certified Software Asset Manager (CSAM) or equivalent.

If Interested, kindly share your resume at [email protected] for further discussion.