Job Description
Company Description
Hansa Direct, a part of Hansa Customer Equity, is a unique Customer Experience Centre supported by experts in data, analytics, MarTech, and digital. Our services focus on building lifelong relationships between brands and customers, ensuring seamless omni-channel engagement. Highly trained Customer Experience Agents manage multiple touchpoints to deliver superior customer experiences, resulting in better ROI and performance analysis. We offer comprehensive 24/7 multilingual support and utilize interaction analytics to enhance the effectiveness and efficiency of our customer service operations.
Role Description
This is a full-time, on-site role located in Mumbai for an Information Technology Intern. The intern will assist with network administration, troubleshooting technical issues, ensuring network security, and providing excellent customer service. Responsibilities include maintaining systems, performing routine network maintenance, and supporting IT team members in daily operations.
Qualifications
• Network Administration and Network Security skills
• Experience in Information Technology and Troubleshooting
• Customer Service aptitude
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Pursuing or completed a degree in Computer Science, Information Technology, or related field
Hansa Direct, a part of Hansa Customer Equity, is a unique Customer Experience Centre supported by experts in data, analytics, MarTech, and digital. Our services focus on building lifelong relationships between brands and customers, ensuring seamless omni-channel engagement. Highly trained Customer Experience Agents manage multiple touchpoints to deliver superior customer experiences, resulting in better ROI and performance analysis. We offer comprehensive 24/7 multilingual support and utilize interaction analytics to enhance the effectiveness and efficiency of our customer service operations.
Role Description
This is a full-time, on-site role located in Mumbai for an Information Technology Intern. The intern will assist with network administration, troubleshooting technical issues, ensuring network security, and providing excellent customer service. Responsibilities include maintaining systems, performing routine network maintenance, and supporting IT team members in daily operations.
Qualifications
• Network Administration and Network Security skills
• Experience in Information Technology and Troubleshooting
• Customer Service aptitude
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Pursuing or completed a degree in Computer Science, Information Technology, or related field
💡 Quick Summary
Seeking a career-building opportunity? The Information Technology Intern position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
