Information Technology Support Engineer

Place of work Bradford
Contract type Full-time
Start date -
Salary £29K–£33K a year

Job details

Job description, work day and responsibilities

Job description
Lorien are working with a leading services organisation based in Bradford who are currently looking for a 1st line engineer to support their internal and external customers.

About the Role

You will work alongside other technical teams (infrastructure/Security and Software Development teams where you will help with the maintenance of account creation and access across the Group IT Systems.

Responsibilities
• 1st line support
• Provision of new laptops for new starters and work with HR for induction
• Logging and processing support calls and requests meeting SLA's
• Provide full IT systems support
• Create and maintain key documentation
• Provide trend analysis of Service desk software and reporting

Experience
• M365 Admin
• O365
• IP Telephone systems
• Networks
• Mac OS and Windows Desktop
• Anti Virus and Drive encryption - ESET (Moving to MS Defender)
• ITIL

Pay range and compensation package

This role is based on a hybrid basis with 4 days a week in the office and 1 day working from home. Salary is paying up to £33,000 with additional benefits.

This client are unable to offer sponsorship and must reside locally to the office for on call/urgent escalation work.

Company address

United Kingdom
England
Bradford
Show on map Get directions
Company Name: Lorien
You will be redirected to another website to apply.
Offer ID: #1234282, Published: 4 weeks ago, Company registered: 2 months ago

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