Job Description
• We're looking for an Infrastructure Manager to join us in shaping our bank of the future through innovation and technological advancement
• You'll ensure the operational health of the platform, covering all aspects of service, risk, cost and people
• With a broad spectrum of technology at your fingertips,you'll help toput the bank at the forefront of innovation by simplifying our services and creating the best experience possible
What you'll do
As an Infrastructure & Environment Lead, you’ll be delivering a robust production management service for relevant infrastructure platforms. You’ll be maintaining the platforms’ operational stability and performance of technology, including maintaining any systems utilities and tools provided by the platform that are consistent with the service management and risks and controls framework and processes.
Day-to-day, you’ll be:
• Leading some of thewider technology and people-focusedteam’s activities to make sure that the platform integrity is maintained in line with technical roadmaps
• Encouraging innovation to develop a continual improving implementation approach at a deliverable pace, making sure that the priorities of stakeholders a delivered and support customer outcomes
• Planning and executing work within the platform and making sure that feature development requests from cross platform initiatives are responded to on time
• Articulating, championing and planning the frequent delivery of business value and customer enhanced experience, providing clear leadership to the teams to understand and focus on customer outcomes
• Collaborating, communicating, and influencing stakeholders at all levels across the organisation and externally, driving better collaborative working practices by looking at the end to end flow across services and customer journeys
The skills you'll need
Innovation and customer experiencesit at the heart of this role, so we’re looking for someone with knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.
You'll also bring:
• Technical knowledge, including platform, technology, products and domains
• An understanding of operational principles
• Excellent communication skills, with the ability to communicate complex technical concepts clearly to colleagues, including management level
• Good collaboration and stakeholder management skills
• A solid background working in an Agile or DevOps environment with continuous delivery and continuous integration
💡 Quick Summary
Seeking a career-building opportunity? The Infrastructure Environment Lead position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
