Job Description
Full job description
Who We Are
Mapp Caster is a family-owned distributor of material-handling products specializing in casters, wheels, and dollies. We pride ourselves on long-term customer relationships, fast service, and a strong team-first culture.
Inside Sales & Business Development Specialist
What You’ll Do
This role focuses on growing and strengthening our customer base through relationship-driven inside sales. You will work closely with existing customers, re-engage accounts that haven’t purchased recently, and identify new business opportunities while supporting daily order processing and customer service.
Key Responsibilities
· Build and maintain strong relationships with existing customers through regular check-ins and follow-ups
· Re-engage inactive customers and identify opportunities to win back business
· Prospect and develop new customers through outbound calls, emails, and inbound inquiries
· Provide product recommendations, quotes, and order support
· Manage customer accounts, ensuring timely communication and high service levels
· Develop in-depth knowledge of our products, capabilities, and applications
· Assist walk-in, phone, and web customers with orders and inquiries
· Collaborate across departments and cross-train in other operational functions as needed
Who We’re Looking For
We’re looking for individuals who genuinely care about customers and relationships. We take pride in our service, work ethic, and long-term partnerships, and we want team members who are motivated to grow accounts, create new opportunities, and make a measurable impact on the business.
Qualifications
· Previous experience in sales, customer service, account management, or business development preferred (not required)
· Bilingual (Spanish and English) — Preferred
· Strong communication and relationship-building skills
· Comfortable making outbound calls and proactive customer outreach
· Proficient with computers and Microsoft Office (Outlook, Word, Excel)
· Self-motivated, organized, and willing to assist wherever needed in a small-business environment
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, disability, or any other protected class under federal, state, or local law.
Job Type: Full-time
Pay: $60,173.00 - $75,000.00 per year
Benefits:
Paid time off
Education:
High school or equivalent (Required)
Experience:
Sales: 3 years (Required)
Business development: 3 years (Preferred)
NetSuite: 1 year (Preferred)
Language:
English (Required)
Spanish (Preferred)
Ability to Commute:
Houston, TX 77003 (Required)
Work Location: In person
Who We Are
Mapp Caster is a family-owned distributor of material-handling products specializing in casters, wheels, and dollies. We pride ourselves on long-term customer relationships, fast service, and a strong team-first culture.
Inside Sales & Business Development Specialist
What You’ll Do
This role focuses on growing and strengthening our customer base through relationship-driven inside sales. You will work closely with existing customers, re-engage accounts that haven’t purchased recently, and identify new business opportunities while supporting daily order processing and customer service.
Key Responsibilities
· Build and maintain strong relationships with existing customers through regular check-ins and follow-ups
· Re-engage inactive customers and identify opportunities to win back business
· Prospect and develop new customers through outbound calls, emails, and inbound inquiries
· Provide product recommendations, quotes, and order support
· Manage customer accounts, ensuring timely communication and high service levels
· Develop in-depth knowledge of our products, capabilities, and applications
· Assist walk-in, phone, and web customers with orders and inquiries
· Collaborate across departments and cross-train in other operational functions as needed
Who We’re Looking For
We’re looking for individuals who genuinely care about customers and relationships. We take pride in our service, work ethic, and long-term partnerships, and we want team members who are motivated to grow accounts, create new opportunities, and make a measurable impact on the business.
Qualifications
· Previous experience in sales, customer service, account management, or business development preferred (not required)
· Bilingual (Spanish and English) — Preferred
· Strong communication and relationship-building skills
· Comfortable making outbound calls and proactive customer outreach
· Proficient with computers and Microsoft Office (Outlook, Word, Excel)
· Self-motivated, organized, and willing to assist wherever needed in a small-business environment
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, disability, or any other protected class under federal, state, or local law.
Job Type: Full-time
Pay: $60,173.00 - $75,000.00 per year
Benefits:
Paid time off
Education:
High school or equivalent (Required)
Experience:
Sales: 3 years (Required)
Business development: 3 years (Preferred)
NetSuite: 1 year (Preferred)
Language:
English (Required)
Spanish (Preferred)
Ability to Commute:
Houston, TX 77003 (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Inside Sales & Business Development position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Houston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.