Job Description
Inside Sales/Customer Service Associate
Intralec is a Manufacturers Sales Rep representing quality Suppliers in the Electrical Industry
We are proud to have serviced the Ontario market since 1977
Main Responsibilities
Handle incoming/outgoing customer calls/emails (ticket system)
Process orders, inquiries and quotations
Promptly solve customer problems
Expedite orders and back orders
Handle returns due to product issues/warranty/order errors
Assist and support the outside sales team
Back-up fellow team members as required
Attend product trainings and sales meetings when requested (some USA travel may be required)
Perform other duties as requested by management
Qualifications
High School Degree or equivalent
3+ year Customer Service experience, preferably in the Electrical Industry
Excellent communication skills in English are essential
Ability to work independently and as part of a team
Provide a high level of customer service in a professional and courteous manner
Knowledge of Google Workspace and basic computer skills (will train on suppliers portals)
Ability to multitask
Attention to detail
Positive attitude and enthusiastic
Intralec Offers
Competitive Salary
Annual bonus based on company profit
Extensive Health & Dental package for you and dependents
Training and development
Promote from within culture
Schedule
Monday - Friday
8 am - 4 pm
Work Location
In Person at office located in Mississauga
We thank all applicants for their interest, however, only those selected for interview will be contacted..
Ready to take the next step in your career? Apply now and join our dedicated team at Intralec Electrical Products Ltd.!
Apply Today!
Intralec is a Manufacturers Sales Rep representing quality Suppliers in the Electrical Industry
We are proud to have serviced the Ontario market since 1977
Main Responsibilities
Handle incoming/outgoing customer calls/emails (ticket system)
Process orders, inquiries and quotations
Promptly solve customer problems
Expedite orders and back orders
Handle returns due to product issues/warranty/order errors
Assist and support the outside sales team
Back-up fellow team members as required
Attend product trainings and sales meetings when requested (some USA travel may be required)
Perform other duties as requested by management
Qualifications
High School Degree or equivalent
3+ year Customer Service experience, preferably in the Electrical Industry
Excellent communication skills in English are essential
Ability to work independently and as part of a team
Provide a high level of customer service in a professional and courteous manner
Knowledge of Google Workspace and basic computer skills (will train on suppliers portals)
Ability to multitask
Attention to detail
Positive attitude and enthusiastic
Intralec Offers
Competitive Salary
Annual bonus based on company profit
Extensive Health & Dental package for you and dependents
Training and development
Promote from within culture
Schedule
Monday - Friday
8 am - 4 pm
Work Location
In Person at office located in Mississauga
We thank all applicants for their interest, however, only those selected for interview will be contacted..
Ready to take the next step in your career? Apply now and join our dedicated team at Intralec Electrical Products Ltd.!
Apply Today!
💡 Quick Summary
Seeking a career-building opportunity? The Inside Sales /CSR Associate | Intralec Electrical Products Ltd position is now open for candidates interested in the Back Office Jobs sector. This role in Mississauga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.