Job Description
Profile: Inbound Lead Follow-up & Outbound cold calls and emails (Domestic + International Market)
Location: Ahmedabad
Experience: 1+ yrs (IT/ Software Industry preferred)
Responsibilities:
Job Responsibilities:
• Provide inbound sales support including email, phone, and chat, and sell products and subscriptions to new and existing customers.
• Research customers’ business needs to find appropriate solutions using knowledge of products, services, and pricing.
• Implement outbound calling campaigns or directly contact prospective customers, qualifying them to determine the best solution and closing the sale.
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.
Candidate Requirement:
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints
Location: Ahmedabad
Experience: 1+ yrs (IT/ Software Industry preferred)
Responsibilities:
Job Responsibilities:
• Provide inbound sales support including email, phone, and chat, and sell products and subscriptions to new and existing customers.
• Research customers’ business needs to find appropriate solutions using knowledge of products, services, and pricing.
• Implement outbound calling campaigns or directly contact prospective customers, qualifying them to determine the best solution and closing the sale.
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.
Candidate Requirement:
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints
💡 Quick Summary
Seeking a career-building opportunity? The Inside Sales Executive position is now open for candidates interested in the MIS Executive sector. This role in ahemdabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.