Job Description
Responsibilities
• Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Requirements
• Prior experience with Real-estate company work or customer service and call centers in relevant job roles.
• Must know the basic work of Excel. Word, PPT.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
Job Types: Regular / Permanent, Fresher
Salary: ₹15,000.00 - ₹30,000.00 per month
Benefits:
• Leave encashment
• Paid sick time
• Paid time off
Day range:
• Weekend availability
Shift:
• Day shift
• Fixed shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
• Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Requirements
• Prior experience with Real-estate company work or customer service and call centers in relevant job roles.
• Must know the basic work of Excel. Word, PPT.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
Job Types: Regular / Permanent, Fresher
Salary: ₹15,000.00 - ₹30,000.00 per month
Benefits:
• Leave encashment
• Paid sick time
• Paid time off
Day range:
• Weekend availability
Shift:
• Day shift
• Fixed shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
💡 Quick Summary
Seeking a career-building opportunity? The Inside Sales Executive position is now open for candidates interested in the MIS Executive sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
