Job Description
To be filled by HR Team TatvaCare is a new-age digital platform built to cater to all the needs of a doctor, from practice management, access to scientific content to patient engagement solutions. It supports health care professionals to make their clinic more effective, strengthen their connection with patients and share knowledge with the community. Our world-class products help redefine the healthcare industry on a daily basis
Roles and Responsibilities:
• Counselling around 80-100 customers over the phone every day explaining about Tatvacare
• Adhere to SOPs- Not required
• Following up on sales inquiries that are made by potential customers through website chats, emails, online, offline campaigns and inbound calls
• Calling on leads generated through various online and offline campaigns.-Not Required
• Maintaining long-lasting relationships with existing customers through exceptional aftersales service.
• Utilizing virtual meetings to build relationships with new customers
• Developing in-depth knowledge of product features and benefits
• Advising customers on suitable product selection based on their needs and specifications
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects
• Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities
• Responsible closing deals and processing payments
• Influencing consumer choice and preference of service by following a prepared script to give relevant specialty information
• Maintaining procedures, processes, and quality on all the calls
• Achieve sales targets
• Identify the need of the potential lead and pitch products / offerings from Tatvacare as per the patients need.
• Effectively communicate with patient to gain commitment to purchase.
• Experienced into objections handling and probing.
• Strong forte on follow-up calls ensuring conversions
• Making calls (minimum 50- 100) to patient to explain about TATVACARE
• Engage patient and keep the conversation going
• Listening to the Patient needs to generate repeat sales
• Answering patient’s queries on the products
• Meeting sales targets consistently month on month
Desired Candidate Profile:
• 3 to 5 years of experience into achieving your targets through telesales.
• Bachelor’s degree in business administration or management, marketing, or related field is preferred.
• Excellent Communication Skills.
• Patience & ability to engage elders in conversation.
• Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
• Proven sales experience.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
Location : Ahmedabad
💡 Quick Summary
Seeking a career-building opportunity? The Inside Sales Executive position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.