Job Description
Benefits
Pulled from the full job description
Paid time off
Vision care
Dental care
Life insurance
Employee assistance program
Disability insurance
Profit sharing
Full job description
Are you ready to take your career to the next level? We’re seeking talented individuals who thrive on challenges and are eager to grow their skills in a dynamic environment.
We are currently looking for a Inside Sales Representative to join our dynamic team at our Goderich, Ontario Branch.
THE OPPORTUNITY
Reporting to the Branch Manager, the Inside Sales Representative will focus on providing customer service excellence through project maintenance, and on generating new and repeat sales through proactive contact with existing customers. The incumbent will also, when required, assist in all aspects of counter and order desk activities.
Receive sales orders from customers by phone, fax, mail, or outside sales representative, and prepare all information required for order picking and inputting into the computer.
Answer customer questions pertaining to pricing and products, providing alternatives and other suggestions when appropriate.
Coordinate delivery arrangements with customers ensuring resources can meet agreed upon promise dates.
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
Call customers for additional details and/or to give them the availability of special products and/or replacement products.
Actively use selling techniques to increase sales, i.e. complementary and substitution products as well as specially priced items.
May assist in preparation of specification books for quotations and the filing of all quotation data.
Provide small quotes to customers using computer system as needed.
Transcribe all temporary material in order for the purchasing dept. to order the material.
Remain current on consumer preferences, changes in local codes and product developments.
File all relevant quotation data as needed.
Act is a back up to Counter staff as required.
Review the suggested order report for material to be transferred from Head Office under the direction of the Branch Manager and use report to investigate negative quantities daily.
Make regular phone calls to specific customers as directed by supervisor and report customer activity on a regularly scheduled basis.
May, when directed to do so, review suggested order reports on commodity items for direct shipment from suppliers under the direction of the Branch Manager.
Prepare all documentation for customer returned material to stock and or to supplier.
Complete the billing of customer orders when required.
Expedite open purchase orders as required.
Perform other duties, as required, based on business needs.
WHAT YOU OFFER
2+ years of related technical/sales experience, preferably in the Plumbing or HVAC wholesale industry.
Computer skills, Basic MS Outlook, Word, Excel and PowerPoint.
Mathematical/Analytical abilities
Problem solving abilities
Accuracy and detailed-oriented.
Demonstrated ability to read and interpret technical documentation including CAD drawings, Blueprints, and Submittals.
Excellent communication skills.
Why Desco may be right for you
Canada's Best Managed Companies - Platinum Member
Employee Focused Programs
Learning & Development Opportunities
Additional Holiday Closure
Supportive and Positive Work Environment
As a leading Canadian owned plumbing, HVAC and hydronics wholesale distributor, we are comprised of 17 locations and 3 luxury showrooms and are a proud supporter and supplier to the essential Plumbing and Heating trade contractors in the Ontario market.
Desco is committed to providing accessible employment practices, in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Applicants are asked to make accommodation requests to Desco, and we will make every effort to ensure that accommodation requests are met throughout the recruitment process.
This posting is for a current opening. By selecting “Apply Now”, you as an applicant hereby give free and express consent for all the information you have provided and will provide to Desco Heating and Plumbing Supply Inc. to be recorded in a file that will be created concerning your application for the position applied above. You have been informed that the file created for your application will be accessible to company personnel involved in the selection and hiring process. It will then be stored for at least 36 months in the company’s candidate database, in accordance with applicable security and confidentiality standards, unless you request its withdrawal and destruction in writing. We may use artificial intelligence to support candidate sourcing, screening, or interviewing.
Job Types: Full-time, Permanent
Pay: From $50,000.00 per year
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Profit sharing
RRSP match
Vision care
Experience:
counter sales: 1 year (preferred)
Work Location: In person
Pulled from the full job description
Paid time off
Vision care
Dental care
Life insurance
Employee assistance program
Disability insurance
Profit sharing
Full job description
Are you ready to take your career to the next level? We’re seeking talented individuals who thrive on challenges and are eager to grow their skills in a dynamic environment.
We are currently looking for a Inside Sales Representative to join our dynamic team at our Goderich, Ontario Branch.
THE OPPORTUNITY
Reporting to the Branch Manager, the Inside Sales Representative will focus on providing customer service excellence through project maintenance, and on generating new and repeat sales through proactive contact with existing customers. The incumbent will also, when required, assist in all aspects of counter and order desk activities.
Receive sales orders from customers by phone, fax, mail, or outside sales representative, and prepare all information required for order picking and inputting into the computer.
Answer customer questions pertaining to pricing and products, providing alternatives and other suggestions when appropriate.
Coordinate delivery arrangements with customers ensuring resources can meet agreed upon promise dates.
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
Call customers for additional details and/or to give them the availability of special products and/or replacement products.
Actively use selling techniques to increase sales, i.e. complementary and substitution products as well as specially priced items.
May assist in preparation of specification books for quotations and the filing of all quotation data.
Provide small quotes to customers using computer system as needed.
Transcribe all temporary material in order for the purchasing dept. to order the material.
Remain current on consumer preferences, changes in local codes and product developments.
File all relevant quotation data as needed.
Act is a back up to Counter staff as required.
Review the suggested order report for material to be transferred from Head Office under the direction of the Branch Manager and use report to investigate negative quantities daily.
Make regular phone calls to specific customers as directed by supervisor and report customer activity on a regularly scheduled basis.
May, when directed to do so, review suggested order reports on commodity items for direct shipment from suppliers under the direction of the Branch Manager.
Prepare all documentation for customer returned material to stock and or to supplier.
Complete the billing of customer orders when required.
Expedite open purchase orders as required.
Perform other duties, as required, based on business needs.
WHAT YOU OFFER
2+ years of related technical/sales experience, preferably in the Plumbing or HVAC wholesale industry.
Computer skills, Basic MS Outlook, Word, Excel and PowerPoint.
Mathematical/Analytical abilities
Problem solving abilities
Accuracy and detailed-oriented.
Demonstrated ability to read and interpret technical documentation including CAD drawings, Blueprints, and Submittals.
Excellent communication skills.
Why Desco may be right for you
Canada's Best Managed Companies - Platinum Member
Employee Focused Programs
Learning & Development Opportunities
Additional Holiday Closure
Supportive and Positive Work Environment
As a leading Canadian owned plumbing, HVAC and hydronics wholesale distributor, we are comprised of 17 locations and 3 luxury showrooms and are a proud supporter and supplier to the essential Plumbing and Heating trade contractors in the Ontario market.
Desco is committed to providing accessible employment practices, in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Applicants are asked to make accommodation requests to Desco, and we will make every effort to ensure that accommodation requests are met throughout the recruitment process.
This posting is for a current opening. By selecting “Apply Now”, you as an applicant hereby give free and express consent for all the information you have provided and will provide to Desco Heating and Plumbing Supply Inc. to be recorded in a file that will be created concerning your application for the position applied above. You have been informed that the file created for your application will be accessible to company personnel involved in the selection and hiring process. It will then be stored for at least 36 months in the company’s candidate database, in accordance with applicable security and confidentiality standards, unless you request its withdrawal and destruction in writing. We may use artificial intelligence to support candidate sourcing, screening, or interviewing.
Job Types: Full-time, Permanent
Pay: From $50,000.00 per year
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Profit sharing
RRSP match
Vision care
Experience:
counter sales: 1 year (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Inside Sales Representative position is now open for candidates interested in the Back Office Jobs sector. This role in Goderich offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
