Job Description
Responsibilities:
Answering calls/chats politely and professionally to provide information about services through different communication channels.Receiving the order, understanding the requirements, and providing a price quote.Building rapport with the client, convincing him about the best service quality offered and ensuring that the client books his order with us.Performing the registration process for clients without any errors.Make reminder calls to clients, send follow-up emails and schedule appointments.Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries.Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests; pass on grievances to higher departments for further investigation and clarification.Always choosing the best solution to solve a problem; rectifying, adjusting, and following up to ensure proper resolution.
Getting feedback and Quality Assurance on identified or unidentified errors.
Assisting in sales or getting hold of potential customers by answering product and service questions; pitch any new product or service the company may be providing.Analysing customer needs and recommending best available offers based on those needs.
Educational Qualification and Experience:
Graduate.MBA or Masters in any specialized subject would be an added advantage.Minimum 1+ years’ experience in Inside Sales/International Call Centre/Outbound Calls.Freshers can also apply.Good typing speed.Ability to work in fast paced environment.
Excellent multitasking skills.
Job Type: Full-time
Salary: From ₹25,000.00 per month
Benefits:
Health insuranceProvident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Answering calls/chats politely and professionally to provide information about services through different communication channels.Receiving the order, understanding the requirements, and providing a price quote.Building rapport with the client, convincing him about the best service quality offered and ensuring that the client books his order with us.Performing the registration process for clients without any errors.Make reminder calls to clients, send follow-up emails and schedule appointments.Keeping records of customer interactions and different transactions, recording details of complaints, comments, inquiries.Follow up to ensure that appropriate action has been taken on customer requests and complaints. Escalate unresolved customer requests; pass on grievances to higher departments for further investigation and clarification.Always choosing the best solution to solve a problem; rectifying, adjusting, and following up to ensure proper resolution.
Getting feedback and Quality Assurance on identified or unidentified errors.
Assisting in sales or getting hold of potential customers by answering product and service questions; pitch any new product or service the company may be providing.Analysing customer needs and recommending best available offers based on those needs.
Educational Qualification and Experience:
Graduate.MBA or Masters in any specialized subject would be an added advantage.Minimum 1+ years’ experience in Inside Sales/International Call Centre/Outbound Calls.Freshers can also apply.Good typing speed.Ability to work in fast paced environment.
Excellent multitasking skills.
Job Type: Full-time
Salary: From ₹25,000.00 per month
Benefits:
Health insuranceProvident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
💡 Quick Summary
Seeking a career-building opportunity? The Inside Sales Specialist position is now open for candidates interested in the Fresher Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.