Job Description
Zesta Engineering Ltd. is a Canadian leader in industrial thermal solutions, specializing in the design and manufacture of high-performance heating systems and control panels. We provide industrial heaters, temperature sensors, and advanced temperature control systems that support critical industrial processes across multiple sectors. In addition to our in-house manufacturing capabilities, we partner with top global brands to offer a comprehensive range of thermal components and instrumentation. At Zesta, we combine engineering expertise with customer-focused support to deliver reliable, efficient, and customized thermal solutions.
Why Join Zesta
We are looking for people with ideas-people who enjoy solving practical problems and contributing to real industrial projects. You will be part of a small, supportive team where your input is heard, and where you can quickly see the impact of your work. If you are enthusiastic, collaborative, and curious about how things work, you will feel at home here.
Zesta offers a friendly, professional environment with opportunities for learning and growth. Employees receive a benefits package that includes medical and dental coverage to support their overall well-being. Our facility is located in the Traders Business Park in Mississauga, with convenient access to the upcoming Hurontario LRT and close proximity to Highways 401, 410, and 403, making commuting by transit or car straightforward. We also offer free on-site parking for employees.
Position: Inside Technical Sales
In this inside technical sales role, you will help industrial customers solve real-world heating and control challenges. You will develop into a trusted product and applications resource for our clients.
Major Responsibilities
Work with industrial clients to design and recommend thermal solutions (heaters, sensors, and control systems) that meet their process and performance requirements.
Apply your understanding of industrial applications and problem-solving skills to size and select appropriate Zesta products, with support from senior engineers and sales staff.
Handle incoming calls and emails at the order desk, respond to technical and commercial inquiries, and accurately enter and process customer orders in a timely manner.
Monitor open orders, follow up on back-orders, coordinate with production and suppliers, and proactively update customers on status and delivery.
Support Territory Managers by preparing quotations, researching product options, creating basic layouts or bills of materials, and expediting priority orders.
Participate in continuous improvement of sales tools, templates, and processes, and assist with other duties and projects as assigned by your manager.
Receive training on Zesta products, applications, and systems, along with ongoing mentoring and opportunities to grow into more senior technical or sales roles.
Qualifications / Requirements
Positive, personable attitude with clear and professional telephone and email communication skills.
Strong interpersonal skills and a collaborative mindset; enjoys working as part of a team.
Comfortable using math to calculate basic thermal requirements, pricing, and gross margins (training and tools provided).
Proficient with computers, including everyday use of Microsoft Office (Word, Excel, Outlook), email, spreadsheets, and the ability to learn new software.
Self-motivated and organized, able to manage priorities and work with minimal supervision once trained.
Safety-conscious, reliable, and respectful in a shop and office environment.
Demonstrate technical aptitude and curiosity, with the ability to understand and explain industrial products and applications.
Job Types: Full-time, Permanent
Pay: $40,000.00-$50,000.00 per year
Benefits:
Dental care
Extended health care
Ability to commute/relocate:
Mississauga, ON L4Z 1P4: reliably commute or plan to relocate before starting work (required)
Application question(s):
Have you previously sold industrial or technical products or services to business customers (for example, manufacturing, engineering, or maintenance teams)?
Experience:
Inside Sales: 3 years (preferred)
Work Location: In person
Why Join Zesta
We are looking for people with ideas-people who enjoy solving practical problems and contributing to real industrial projects. You will be part of a small, supportive team where your input is heard, and where you can quickly see the impact of your work. If you are enthusiastic, collaborative, and curious about how things work, you will feel at home here.
Zesta offers a friendly, professional environment with opportunities for learning and growth. Employees receive a benefits package that includes medical and dental coverage to support their overall well-being. Our facility is located in the Traders Business Park in Mississauga, with convenient access to the upcoming Hurontario LRT and close proximity to Highways 401, 410, and 403, making commuting by transit or car straightforward. We also offer free on-site parking for employees.
Position: Inside Technical Sales
In this inside technical sales role, you will help industrial customers solve real-world heating and control challenges. You will develop into a trusted product and applications resource for our clients.
Major Responsibilities
Work with industrial clients to design and recommend thermal solutions (heaters, sensors, and control systems) that meet their process and performance requirements.
Apply your understanding of industrial applications and problem-solving skills to size and select appropriate Zesta products, with support from senior engineers and sales staff.
Handle incoming calls and emails at the order desk, respond to technical and commercial inquiries, and accurately enter and process customer orders in a timely manner.
Monitor open orders, follow up on back-orders, coordinate with production and suppliers, and proactively update customers on status and delivery.
Support Territory Managers by preparing quotations, researching product options, creating basic layouts or bills of materials, and expediting priority orders.
Participate in continuous improvement of sales tools, templates, and processes, and assist with other duties and projects as assigned by your manager.
Receive training on Zesta products, applications, and systems, along with ongoing mentoring and opportunities to grow into more senior technical or sales roles.
Qualifications / Requirements
Positive, personable attitude with clear and professional telephone and email communication skills.
Strong interpersonal skills and a collaborative mindset; enjoys working as part of a team.
Comfortable using math to calculate basic thermal requirements, pricing, and gross margins (training and tools provided).
Proficient with computers, including everyday use of Microsoft Office (Word, Excel, Outlook), email, spreadsheets, and the ability to learn new software.
Self-motivated and organized, able to manage priorities and work with minimal supervision once trained.
Safety-conscious, reliable, and respectful in a shop and office environment.
Demonstrate technical aptitude and curiosity, with the ability to understand and explain industrial products and applications.
Job Types: Full-time, Permanent
Pay: $40,000.00-$50,000.00 per year
Benefits:
Dental care
Extended health care
Ability to commute/relocate:
Mississauga, ON L4Z 1P4: reliably commute or plan to relocate before starting work (required)
Application question(s):
Have you previously sold industrial or technical products or services to business customers (for example, manufacturing, engineering, or maintenance teams)?
Experience:
Inside Sales: 3 years (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Inside Technical Sales position is now open for candidates interested in the Back Office Jobs sector. This role in Mississauga offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
