Job Description
The role requires strong analytical skills, attention to detail, and the ability to lead a team in delivering exceptional customer service while minimizing fraud and operational risks.
Key Skills & Competencies:
· In-depth knowledge of claims processes across General and Life Insurance domains.
· Strong understanding of IRDAI regulations, policy terms, and underwriting principles.
· Proficiency in claims assessment, investigation, and negotiation.
· Excellent analytical, problem-solving, and decision-making abilities.
· Strong leadership, communication, and interpersonal skills.
· Ability to handle high volumes of claims while maintaining accuracy and quality.
· Proficiency in MS Office and insurance claims management systems.
Educational Qualifications:
· Graduate/Postgraduate in Insurance, Finance, Commerce, or Management.
Experience Required:
· 3-5 years of experience in Claims Management within the Insurance domain (General and Life).
· Proven track record in claims settlement, fraud control, and process optimization.
· Experience in team management and handling high-value claims will be an advantage.
Key Performance Indicators (KPIs):
· Average claim settlement turnaround time (TAT).
· Customer satisfaction score (CSAT).
· Accuracy and compliance rate in claims processing.
· Reduction in claim leakage and fraudulent claims.
· Team performance and efficiency metrics.
Pay Scale: 3 to 4 LPA
Job Types: Full-time, Permanent
Pay: ₹11,760.55 - ₹30,135.58 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Paid time off
• Provident Fund
Work Location: In person
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💡 Quick Summary
Seeking a career-building opportunity? The Insurance Claims Handler position is now open for candidates interested in the Insurance sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.
