Job Description
Summary of Responsibilities: Responsible for verifying health benefits and authorizations of third-party coverage for all applicable scheduled and unscheduled accounts and documenting this information in a computer system. Communicates with billing specialist or manager when financial counseling is needed prior to the service. Communicates with clinical staff or manager when prior authorization for service is needed.
Responsibilities
Ability to demonstrate an understanding of a variety of insurance plans
Possesses strong customer service and interpersonal skills to interact effectively with patients, billing specialists and insurance company representatives
Assist the department in meeting company goals and expectations.
Ability to speak, understand and write fluent English
Ability to maintain patient confidentiality
Ability to summarize health benefits concisely and accurately
Assists as back-up Patient Services Representative team member
Assists in training and coordination of billing in-service meetings.
Verify insurance for all vision and medical plans
Must verify insurance for 3 clinic days in advance
Coordination with manager to assign alternate to cover when scheduled out of office.
Responsible to call insurance companies if unable to verify insurance, then call patient to get more information.
Maintenance of Patient Check-In/Out systems by removing cards yearly and all expired or inactive data.
Maintenance of Patient Information System by hiding all expired insurances and removing cards over a year old.
Ensuring Recalls in Patient Information System have been stopped on expired recalls.
Ensuring statuses in Patient Information System are marked active.
Hiding old alerts in Patient Information System
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Competencies:
Ability to communicate in a calm, orderly, and non-threatening manner
Ability to work with interruptions and to manage multiple priorities
Ability to write legibly
Attends required meetings
good organizational and time management skills
Ability to multi-task
Qualifications
Education:
Required: High school diploma/GED.
Preferred: Completion of medical office assistant program
Experience:
Required: 2 years of experience working in a medical office setting
Certifications:
Preferred: Healthcare management/administration certification
Physical Demands:
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, *** (including pregnancy), national origin, age, disability, genetic information, ****** orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
2503XXXXXX
Ability to demonstrate an understanding of a variety of insurance plans
Possesses strong customer service and interpersonal skills to interact effectively with patients, billing specialists and insurance company representatives
Assist the department in meeting company goals and expectations.
Ability to speak, understand and write fluent English
Ability to maintain patient confidentiality
Ability to summarize health benefits concisely and accurately
Assists as back-up Patient Services Representative team member
Assists in training and coordination of billing in-service meetings.
Verify insurance for all vision and medical plans
Must verify insurance for 3 clinic days in advance
Coordination with manager to assign alternate to cover when scheduled out of office.
Responsible to call insurance companies if unable to verify insurance, then call patient to get more information.
Maintenance of Patient Check-In/Out systems by removing cards yearly and all expired or inactive data.
Maintenance of Patient Information System by hiding all expired insurances and removing cards over a year old.
Ensuring Recalls in Patient Information System have been stopped on expired recalls.
Ensuring statuses in Patient Information System are marked active.
Hiding old alerts in Patient Information System
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Competencies:
Ability to communicate in a calm, orderly, and non-threatening manner
Ability to work with interruptions and to manage multiple priorities
Ability to write legibly
Attends required meetings
good organizational and time management skills
Ability to multi-task
Education:
Required: High school diploma/GED.
Preferred: Completion of medical office assistant program
Experience:
Required: 2 years of experience working in a medical office setting
Certifications:
Preferred: Healthcare management/administration certification
Physical Demands:
Responsibilities
Ability to demonstrate an understanding of a variety of insurance plans
Possesses strong customer service and interpersonal skills to interact effectively with patients, billing specialists and insurance company representatives
Assist the department in meeting company goals and expectations.
Ability to speak, understand and write fluent English
Ability to maintain patient confidentiality
Ability to summarize health benefits concisely and accurately
Assists as back-up Patient Services Representative team member
Assists in training and coordination of billing in-service meetings.
Verify insurance for all vision and medical plans
Must verify insurance for 3 clinic days in advance
Coordination with manager to assign alternate to cover when scheduled out of office.
Responsible to call insurance companies if unable to verify insurance, then call patient to get more information.
Maintenance of Patient Check-In/Out systems by removing cards yearly and all expired or inactive data.
Maintenance of Patient Information System by hiding all expired insurances and removing cards over a year old.
Ensuring Recalls in Patient Information System have been stopped on expired recalls.
Ensuring statuses in Patient Information System are marked active.
Hiding old alerts in Patient Information System
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Competencies:
Ability to communicate in a calm, orderly, and non-threatening manner
Ability to work with interruptions and to manage multiple priorities
Ability to write legibly
Attends required meetings
good organizational and time management skills
Ability to multi-task
Qualifications
Education:
Required: High school diploma/GED.
Preferred: Completion of medical office assistant program
Experience:
Required: 2 years of experience working in a medical office setting
Certifications:
Preferred: Healthcare management/administration certification
Physical Demands:
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, *** (including pregnancy), national origin, age, disability, genetic information, ****** orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
2503XXXXXX
Ability to demonstrate an understanding of a variety of insurance plans
Possesses strong customer service and interpersonal skills to interact effectively with patients, billing specialists and insurance company representatives
Assist the department in meeting company goals and expectations.
Ability to speak, understand and write fluent English
Ability to maintain patient confidentiality
Ability to summarize health benefits concisely and accurately
Assists as back-up Patient Services Representative team member
Assists in training and coordination of billing in-service meetings.
Verify insurance for all vision and medical plans
Must verify insurance for 3 clinic days in advance
Coordination with manager to assign alternate to cover when scheduled out of office.
Responsible to call insurance companies if unable to verify insurance, then call patient to get more information.
Maintenance of Patient Check-In/Out systems by removing cards yearly and all expired or inactive data.
Maintenance of Patient Information System by hiding all expired insurances and removing cards over a year old.
Ensuring Recalls in Patient Information System have been stopped on expired recalls.
Ensuring statuses in Patient Information System are marked active.
Hiding old alerts in Patient Information System
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Competencies:
Ability to communicate in a calm, orderly, and non-threatening manner
Ability to work with interruptions and to manage multiple priorities
Ability to write legibly
Attends required meetings
good organizational and time management skills
Ability to multi-task
Education:
Required: High school diploma/GED.
Preferred: Completion of medical office assistant program
Experience:
Required: 2 years of experience working in a medical office setting
Certifications:
Preferred: Healthcare management/administration certification
Physical Demands:
💡 Quick Summary
Seeking a career-building opportunity? The Insurance Verification Coordinator-Kennestone position is now open for candidates interested in the Back Office Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
