Intake/Engagement Coordinator

Job highlights

Identified by Google from the original job post

Qualifications

Excellent communication skills, both written and verbal

Ability to work independently and manage multiple cases/tasks at once

High attention to detail and strong organizational skills

Fluent in MS Office tools

Savvy with office automation platforms, email platforms, CRMs, video conferencing, etc

Team player and ability to work with others

Experience in a law firm, with a focus on personal injury

Knowledge of personal injury laws and claims process

Past position as Insurance Adjuster

Knowledge of NEOS or other case management software

Spanish language proficiency

Benefits

Pay: $Commiserate upon experience

Flexible work hours

Competitive hourly wage

Benefits available after probationary period – vacation/401k/health insurance

Responsibilities

Type: Full-time (35 hours/week)

Schedule intake meetings with attorneys and sign-up clients

Communicate with potential clients to gather relevant details about their cases

Evaluate and determine whether cases should be accepted by the firm

Document all client interactions and case evaluations

Monitor status of paid leads and follow up with attorneys as necessary

Follow up with past clients and grow the G.A.S. Calls Program

Maintain and grow Referral Partners Program

Job description

Position: Intake & Engagement Coordinator

Location: Virginia Beach, VA

Type: Full-time (35 hours/week)

Pay: $Commiserate upon experience

Who We Are:

At Williams DeLoatche, P.C., we are dedicated to helping injury victims get the compensation they deserve. As a Virginia Beach-based personal injury law firm that serves all of Virginia, we take pride in providing compassionate, results-driven legal representation. Our experienced team handles cases involving motor vehicle accidents, wrongful death, nursing home abuse, and more. With a focus on personalized service, we work closely with each client to guide them through the legal process and fight for their rights. Learn more about us at wd-law.com.

Job Overview:

We are seeking a skilled Intake & Engagement Coordinator

Responsibilities:

• Schedule intake meetings with attorneys and sign-up clients

• Communicate with potential clients to gather relevant details about their cases

• Evaluate and determine whether cases should be accepted by the firm

• Document all client interactions and case evaluations

• Monitor status of paid leads and follow up with attorneys as necessary

• Follow up with past clients and grow the G.A.S. Calls Program

• Maintain and grow Referral Partners Program

Requirements:

• Excellent communication skills, both written and verbal

• Ability to work independently and manage multiple cases/tasks at once

• High attention to detail and strong organizational skills

• Fluent in MS Office tools

• Savvy with office automation platforms, email platforms, CRMs, video conferencing, etc.

• Team player and ability to work with others

Ideal but not Mandatory:

• Experience in a law firm, with a focus on personal injury

• Knowledge of personal injury laws and claims process

• Past position as Insurance Adjuster

• Knowledge of NEOS or other case management software

• Spanish language proficiency

Benefits:

• Flexible work hours

• Competitive hourly wage

• Benefits available after probationary period – vacation/401k/health insurance

To apply: Please send a cover leader with your qualifications, a current resume and three references to marketing@wd-law.com.