Job Description
Work with a supportive, collaborative team and resources to see real impact
Wellbeing program, EAP, paid parental leave, development pathways
Increase take home pay with salary packaging + savings on health insurance, gym, pharmacy, vehicles
So many lives. So many ways. One you.
At Believe Housing Australia (part of the AnglicareSA family), our mission is rooted in the belief that everyone deserves a safe, affordable and secure place to call home.
Here, your work goes beyond bricks and mortar. You'll join a passionate crew committed to addressing one of the most pressing challenges of our time: housing insecurity.
In this role, you’ll work alongside individuals and families at risk of losing their tenancy - helping them stabilise their housing, address challenges, and connect with the right supports. This is an intensive, short-term intervention role focused on creating lasting outcomes.
If you’re passionate about supporting people through challenging times, this is your opportunity to make a real impact.
Why This Role?
Join a collaborative, values-driven team
See the real outcomes of your work in people’s lives
Grow your skills in a role focused on early intervention and meaningful change
Be supported to apply creative problem-solving to complex challenges and develop practical, tailored solutions
What you’ll do
You’ll be trusted to make a valuable impact by:
Working alongside individuals and families with complex needs to provide intensive, person-centred support and achieve positive outcomes
Taking a holistic approach to assessment and developing practical, goal-focused plans to help sustain tenancies at risk
Supporting tenants to improve property conditions and address underlying issues
Delivering trauma-informed, strengths-based support tailored to individual needs
Advocating for clients and connecting them with services and community supports
Working collaboratively with internal teams and external partners
Contributing to case conferences and coordinated care
Maintaining accurate case notes and reporting
What you’ll bring
To thrive in this role, you will have:
Experience in case management (assessment, planning, referral, advocacy)
Understanding of homelessness, housing and social justice
Ability to apply trauma-informed and strengths-based approaches
Experience supporting people with complex needs
Strong communication skills and the ability to build trust with clients from culturally and linguistically diverse backgrounds and varied lived experiences
Ability to manage competing priorities and work both independently and in a team
We would also love you to have:
A qualification in community services or a related field (or equivalent experience)
Experience in housing or tenancy support
Experience working in multi-agency or collaborative settings
Why Believe Housing Australia?
Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.
Here’s what you can expect in your career at Believe Housing Australia:
So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
So much compassion, and a place to belong: At Believe Housing Australia, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.
More to enjoy:
Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
Find a better balance with flexible work options, including working from home, part-time work, compressed working weeks and flexible working hours for some roles
Grow your skills and career with learning programs, professional development pathways, and education assistance
Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities
Our impact starts with you
Join Believe Housing Australia, and help us change lives and communities.
To apply, simply click the “Apply”* button and submit your application by 9.00am on Monday 20th April 2026 (direct applications only, no agencies please).
Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.
For more information, please contact Recruitment Business Partner, Claire Doran, at [email protected]. Please note we do not accept applications via email.
At Believe Housing Australia, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.
We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access our Reconciliation Action Plan.
We are committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.
Video
Wellbeing program, EAP, paid parental leave, development pathways
Increase take home pay with salary packaging + savings on health insurance, gym, pharmacy, vehicles
So many lives. So many ways. One you.
At Believe Housing Australia (part of the AnglicareSA family), our mission is rooted in the belief that everyone deserves a safe, affordable and secure place to call home.
Here, your work goes beyond bricks and mortar. You'll join a passionate crew committed to addressing one of the most pressing challenges of our time: housing insecurity.
In this role, you’ll work alongside individuals and families at risk of losing their tenancy - helping them stabilise their housing, address challenges, and connect with the right supports. This is an intensive, short-term intervention role focused on creating lasting outcomes.
If you’re passionate about supporting people through challenging times, this is your opportunity to make a real impact.
Why This Role?
Join a collaborative, values-driven team
See the real outcomes of your work in people’s lives
Grow your skills in a role focused on early intervention and meaningful change
Be supported to apply creative problem-solving to complex challenges and develop practical, tailored solutions
What you’ll do
You’ll be trusted to make a valuable impact by:
Working alongside individuals and families with complex needs to provide intensive, person-centred support and achieve positive outcomes
Taking a holistic approach to assessment and developing practical, goal-focused plans to help sustain tenancies at risk
Supporting tenants to improve property conditions and address underlying issues
Delivering trauma-informed, strengths-based support tailored to individual needs
Advocating for clients and connecting them with services and community supports
Working collaboratively with internal teams and external partners
Contributing to case conferences and coordinated care
Maintaining accurate case notes and reporting
What you’ll bring
To thrive in this role, you will have:
Experience in case management (assessment, planning, referral, advocacy)
Understanding of homelessness, housing and social justice
Ability to apply trauma-informed and strengths-based approaches
Experience supporting people with complex needs
Strong communication skills and the ability to build trust with clients from culturally and linguistically diverse backgrounds and varied lived experiences
Ability to manage competing priorities and work both independently and in a team
We would also love you to have:
A qualification in community services or a related field (or equivalent experience)
Experience in housing or tenancy support
Experience working in multi-agency or collaborative settings
Why Believe Housing Australia?
Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.
Here’s what you can expect in your career at Believe Housing Australia:
So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
So much compassion, and a place to belong: At Believe Housing Australia, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.
More to enjoy:
Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
Find a better balance with flexible work options, including working from home, part-time work, compressed working weeks and flexible working hours for some roles
Grow your skills and career with learning programs, professional development pathways, and education assistance
Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more
Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities
Our impact starts with you
Join Believe Housing Australia, and help us change lives and communities.
To apply, simply click the “Apply”* button and submit your application by 9.00am on Monday 20th April 2026 (direct applications only, no agencies please).
Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.
For more information, please contact Recruitment Business Partner, Claire Doran, at [email protected]. Please note we do not accept applications via email.
At Believe Housing Australia, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.
We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access our Reconciliation Action Plan.
We are committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.
Video
💡 Quick Summary
Seeking a career-building opportunity? The Intensive Tenancy Support Officer position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
