Job Description
Position - Ops Head - SV
Job Location: Bangalore,KA
Job description (Must Have - MH / Good to Have - GH)
List 3 / 5 must have specifications
• MH - Strong telesales operations experience.
• MH - Managed 70+ member telesales team.
• MH - Should be able to get into details, even work with agents if needed,
• MH- Managed Inside sales / Outbound sales.
• GH - Have worked on generating a revenue of 100+ cr.
• GH- Strong with Data, understanding of funnel and conversion improvement method.
• Appointment Settings
• Visit by Buyers/ clients (Especially operations where fixed time is sought from the buyer)
Target Industries / Scope
• Proptech
• Matrimonial
• Automotive tech
• Insurance tech
• Telesales
• Amex
• Ed tech (visits arranged at the centers)
• Wedding (Event venue)
• Interiors:
Other similar industries
Key stakeholder / teams
• Sales Development Head
• Sales Team
• Product team
• Customer Success Head
• Program Manager
• Business Head
• Success Parameters
Core KPI's
• Revenue delivered
• Conversion from leads to Visits and Repeat visits
• Quality of Visits measured by revisit intent/revisits
Job Well Done Will Look Like
• Generate revenue of 100+ cr yearly.
• People Management style, Leadership skills, Great taskmaster, BQ Management.
How/What does the role require the person to do to produce this outcome?
• Increase productivity of sales and telesales.
• Strong people management skills.
• Performance management, BQ Management. Metrics the person is supposed to track.
• Productivity of Sales.
• Lead funnel Management
• Track the number of site visits happening.
• Conversion from leads to visits and repeat visits
• Quality score via Audit, re-visit intent
• Distribution of Visits (Track and avoid skew)
• Total visits, Visits done per project per week
(ref:iimjobs.com)
Job Location: Bangalore,KA
Job description (Must Have - MH / Good to Have - GH)
List 3 / 5 must have specifications
• MH - Strong telesales operations experience.
• MH - Managed 70+ member telesales team.
• MH - Should be able to get into details, even work with agents if needed,
• MH- Managed Inside sales / Outbound sales.
• GH - Have worked on generating a revenue of 100+ cr.
• GH- Strong with Data, understanding of funnel and conversion improvement method.
• Appointment Settings
• Visit by Buyers/ clients (Especially operations where fixed time is sought from the buyer)
Target Industries / Scope
• Proptech
• Matrimonial
• Automotive tech
• Insurance tech
• Telesales
• Amex
• Ed tech (visits arranged at the centers)
• Wedding (Event venue)
• Interiors:
Other similar industries
Key stakeholder / teams
• Sales Development Head
• Sales Team
• Product team
• Customer Success Head
• Program Manager
• Business Head
• Success Parameters
Core KPI's
• Revenue delivered
• Conversion from leads to Visits and Repeat visits
• Quality of Visits measured by revisit intent/revisits
Job Well Done Will Look Like
• Generate revenue of 100+ cr yearly.
• People Management style, Leadership skills, Great taskmaster, BQ Management.
How/What does the role require the person to do to produce this outcome?
• Increase productivity of sales and telesales.
• Strong people management skills.
• Performance management, BQ Management. Metrics the person is supposed to track.
• Productivity of Sales.
• Lead funnel Management
• Track the number of site visits happening.
• Conversion from leads to visits and repeat visits
• Quality score via Audit, re-visit intent
• Distribution of Visits (Track and avoid skew)
• Total visits, Visits done per project per week
(ref:iimjobs.com)
💡 Quick Summary
Seeking a career-building opportunity? The Interesting Job Opportunity| Business Head | Operations | BPO position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.