Company Information :

A pioneer of quality furniture in India, Urban Ladder was founded in 2012 with a simple mission - to make a million homes beautiful.

Since 2020, we have been a part of Reliance Retail and today, we are a one stop shop for all furniture and décor products in India with over 30,000 products from 150 brands delivering across 3000+ pin codes. With an omni-channel

presence in all major cities in India, we make exceptional furniture more accessible to people and continue to thrive, helping people create inspiring homes.

We are there to help our customers discover the joy of creating and building spaces that

mirror who they are.

The UL Workplace : Magical Careers begin with great work that doesn't come with boundaries. Our people prefer to blaze a trail, instead of keeping the lights on.

That’s because whether it’s sourcing, engineering, design, marketing, customer service or any of our teams, our work is always new, challenging, and up-to-the-minute.

Role will include :

The ideal candidate will have excellent creative thinking skills and be able to create designs based on conversations with a client.

The candidate should be confident in communicating regularly with the client in order to assess their needs and be able to adjust a given approach based on feedback.

The candidate should maintain familiarity with the interior design landscape and trends in order to provide the best ideas for clients.
• Understand customer needs and develop complete design to suit their requirements.
• Create aesthetically and functionally sound designs and floor plans for various projects.
• Meet with the clients intermittently to take the process ahead smoothly.
• Communicate effectively with client, vendors and team in order to address client needs and execution / production needs.
• Prepare client presentations with necessary 2D and 3D outputs.
• Work out costing and create quotes for clients.
• Maintain industry knowledge & Gain knowledge on competitors and their offerings / processes to stay relevant.
• Should be able to multitask, prioritize tasks and handle multiple clients at the same point.
• Ability to Handle Customer objections

Desired Skills and Functional Experience :
• Ability to understand Customer mindset in terms of design requirements, budget and overall need.
• Ability to gauge Customer, sharp and proactive in communication, stellar confidence, handling Customer objections, Customer Negotiation.
• Min 2-3 years of proven experience in design sales.
• Experience in Interior Designing Background is a must.
• Knowledge of customer relationship management (CRM) practices.
• Interior design experience as a designer is an add-on.
• Problem-solving attitude.
• Excellent communication skills.
• Aptitude for fostering positive relationships.
• Teamwork and leadership skills.
• Customer-oriented mindset.
• B-Arch / BSc-ID / Postgraduate is preferred.

Values of UL that will be Key to Excelling in this Role :
• C- Customer Obsession
• H- Honesty and Transparency
• A- Action Orientation
• S- Stepping Up
• E- Efficiency & Excellence