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Internal Claims Adjuster
Crawford & Company Australia Pty Ltd
South Australia
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Crawford & Company Australia Pty Ltd
Start your career in insurance
Supportive team with a great culture
12-month fixed term role with growth opportunities
About the Opportunity
We’re looking for a motivated and customer-focused Claims Consultant to join our team.
In this role, you’ll manage a portfolio of claims end-to-end, supporting customers through what can often be a challenging time. You’ll build strong relationships with stakeholders, confidently communicate updates, and ensure each claim is handled efficiently and professionally.
No prior insurance experience? No problem. We’re open to candidates from customer service, retail, or call centre backgrounds who are eager to learn and build a long-term career in insurance.
Our Culture
At Crawford, we hire for attitude and train for skill. You’ll be joining a supportive, collaborative team that values:
Drive – You take pride in delivering high-quality work and service
Integrity – You follow through and do what you say you will
Growth mindset – You welcome feedback and are always looking to improve
About You
You’re a proactive problem-solver who enjoys helping people. You bring:
Strong communication skills and confidence engaging with customers
A positive, empathetic, and team-oriented approach
High attention to detail and the ability to prioritise in a fast-paced environment
A genuine interest in learning and building a career in insurance
Key Responsibilities
Manage a portfolio of claims from start to finish
Support and guide customers through the claims process
Assess claims by reviewing documentation and policy coverage
Investigate and evaluate claims to determine outcomes
Maintain accurate records and prepare reports
Deliver fair and timely claim resolutions
What We’re Looking For
Strong customer service experience (essential)
Excellent verbal and written communication skills
Highly organised with strong attention to detail
Claims or insurance experience (desirable, not essential)
Why Join Crawford?
Crawford is a global leader in claims management, operating in 70+ countries with over 80 years of experience. In Australia, we provide end-to-end claims solutions, supporting individuals, businesses, and communities when it matters most.
Apply Now
If you’re ready to start or grow your career in insurance, submit your resume along with a short cover letter outlining why you’re a great fit.
💡 Quick Summary
Seeking a career-building opportunity? The Internal Claims Adjuster position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
