Internal Communications Specialist

We are seeking a talented individual to join our Marketing team at Marsh. This role will be based in Sydney or Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.

Internal Communications Specialist


Internal Communications brings Marsh & McLennan's brand, purpose and strategy to life for colleagues by developing and executing multi-faceted communications strategies and plans that ensure effective, transparent, actionable and timely leadership and colleague communications. As part of a Global Internal Communication team, the Pacific Internal Communications team is responsible for creating clear and consistent messaging content across all channels, including the intranet, newsletters, leadership messages, presentations, and town halls.

Reporting to the Pacific Internal Communications Leader, the Internal Communications Specialist assists in implementing effective internal communication strategies and plans to support the region’s business and growth priorities. The Internal Communications Specialist also collaborates with various departments, stakeholders, and teams to ensure consistent and effective communication practices throughout the region. They play a critical role in helping to ensure that enterprise, global and International priority messages are integrated, customised and activated locally – in a measurable way – to reach target audiences effectively.

12-month contract

We will count on you to:

Implement internal communication strategies that align with Marsh McLennan’s purpose, vision and priorities. This includes identifying target audiences, crafting key messages, and distributing communications via appropriate channels to convey information effectively.
Create engaging and informative content for internal communication materials such as weekly newsletters, intranet content, emails, and social channels. Ensure content is clear, consistent, and aligned with Marsh McLennan’s values and culture.
Play a key role in the development and delivery of CEO hybrid town halls and leadership forums. These forums are delivered in person and online.
Contributes to the planning, delivery and measurement of internal communication plans to help support the execution of company strategies and increase employee engagement, and ultimately promotes a positive workplace culture.
Analyses distribution metrics to measure communication effectiveness. Coordinates distribution and tracking of communications to build appropriate audience profiles and lists and ensures timely delivery and follow-up.
Assists with development and distribution of surveys and the solicitation of feedback from employees to help in measuring employee satisfaction and engagement and evaluating the results of communications plans, campaigns and strategies.
Provides recommendations to improve internal communications by tracking employee understanding and retention, and summarising employee satisfaction surveys.
What you need to have:

3 + years’ experience in an internal communication role with strong writing and editing skills. Experience in financial services will be an advantage.
A proven track record in developing and executing internal communication campaigns, working across numerous channels and collaborating across teams.
Ability to think laterally and creatively, and superior communication (verbal and written) and interpersonal skills with the ability to influence outcomes at all levels of the organisation.
Experience working with a diverse group of stakeholders, with a focus on building relationships and exercising sound judgment.
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Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Hybrid working model
About us:


Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than +0,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, ****** orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.