International Admissions Officer

Job details

Job type

Full-time

Location

Brisbane QLD

Benefits

Pulled from the full job description

Health insurance

Gym membership

Salary packaging

Paid volunteer leave

Full job description

The International Admissions Officer role is responsible for managing and ensuring the accurate processing of international student applications, enrolments and providing support to recruit new international students for Navitas Careers & Industry Division’s university colleges and partnerships. This includes assistance to international teams to enable them to engage prospective students and convert them to enrolments by supporting; CRM records; student documents; reporting requirements and enrolment processes.

The role is responsible for accurately assessing international student applications with thorough review of documentation, including additional investigation where necessary. This process will occur in collaboration with the relevant Sales and Admissions team, students and their agents (where applicable) with the intention of providing high levels of service while ensuring our institutes maintain their status as a low-risk education provider (minimising student visa rejections) and remaining compliant. The result being the generation of offers and confirmation of enrolments for applicants to support each trimester enrolment target at each campus.

Key Responsibilities

Assisting with the maintenance of student records and reporting in the CRM and Student Information System (Salesforce, StudyLink, Navigate and Banner).

Process applications via Salesforce or StudyLink, ensuring timely offers and accurate reporting within specified turnaround times (TAT).

Collection and organisation of student documents for enrolment

Completing the end-to-end enrolment process including issuing the Confirmation of Enrolments via PRISMS

Assess international student applications, verifying qualifications and ensuring compliance with Genuine Student (GS) and visa requirements.

Communicate effectively via email with prospective students, education agents, and key stakeholders.

Provide expert guidance on entry requirements, visa compliance, and academic qualifications, utilizing resources such as NOOSR, UK ECCTIS, and relevant international assessment frameworks.

Other ad-hoc administrative duties as requested by the business.

Qualifications

2–3 years of experience in admissions, preferably in the higher education sector.

Strong knowledge of PRISMS and international student admissions processes.

Experience working with CRM systems (Salesforce or StudyLink preferred) and student databases.

Understanding of Australian visa compliance regulations, including Genuine Student (GS) requirements.

Excellent attention to detail in data entry, document verification procedures.

Strong communication skills, with the ability to interact effectively with students, agents, market managers, and internal stakeholders.

Problem-solving and analytical skills, with the ability to assess complex admissions cases.

Ability to work independently and collaboratively in a fast-paced environment.

Additional Information

ACAP focuses on shared values and strengths across our teams, you will work together with others committed to transforming lives through education in a purpose-driven, engaging, and supportive team environment.

At ACAP our employee perks and benefits include:

Unlimited global career opportunities across the Navitas portfolio

Flexible working arrangements

Salary packaging and novated leasing

2 paid volunteer days per year for your passionate causes

Up to 75% scholarships are available to staff enrolled in ACAP courses

Health & well-being packages including free counselling and well-being specialist support for employees and family members

Discounted gym memberships, private health insurance, movie tickets, travel, hotels, insurance and selected retailers

Access to LinkedIn Learning and professional development opportunities

Diversity Equity and Inclusion:

ACAP, as part of Navitas, promotes and embraces an inclusive and diverse workforce. We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups. We believe equality, flexibility and diversity deliver a rich and collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and are given opportunities to thrive.

Join us in making the world a better place!

To Apply:

Submit your CV (if including a cover letter please note you can upload this on the 2nd page of the application process)

Please note applicants are assessed upon receipt so you are encouraged to apply now.

About Navitas

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employs over 5000 staff and supports over 60,000 students and encompasses a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, creative media training, and more.

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