Job Description
Job Purpose:
To understand and provide across the counter service to fulfill client and potential client needs. Identify and handle any sales opportunities or refer the same to the appropriate branch personnel. Process customer transactions quickly and efficiently and facilitate use of alternate channels wherever possible.
Area of Responsibilities:
1.Service Customers:
Provide superior customer service in a friendly and knowledgeable manner
Maintain knowledge of the Bank’s products and services and ensure accurate and correct information to customers.
Take ownership of client complaints/issues, initiating action, following up with respective units and resolving the problem within stipulated timeframe and keeping the clients informed during the process.
Assist customers with self-service banking.
Attend and manage customers in an orderly manner in branch lobby for better customer experience and quick service.
US SHIFTS
Execellent English needed
Max sal 32k in hand
Job Types: Full-time, Permanent, Fresher
Pay: ₹22,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
US shift
Supplemental Pay:
Overtime pay
Performance bonus
Work Location: In person
To understand and provide across the counter service to fulfill client and potential client needs. Identify and handle any sales opportunities or refer the same to the appropriate branch personnel. Process customer transactions quickly and efficiently and facilitate use of alternate channels wherever possible.
Area of Responsibilities:
1.Service Customers:
Provide superior customer service in a friendly and knowledgeable manner
Maintain knowledge of the Bank’s products and services and ensure accurate and correct information to customers.
Take ownership of client complaints/issues, initiating action, following up with respective units and resolving the problem within stipulated timeframe and keeping the clients informed during the process.
Assist customers with self-service banking.
Attend and manage customers in an orderly manner in branch lobby for better customer experience and quick service.
US SHIFTS
Execellent English needed
Max sal 32k in hand
Job Types: Full-time, Permanent, Fresher
Pay: ₹22,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Night shift
US shift
Supplemental Pay:
Overtime pay
Performance bonus
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The International Banking Voice Process position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.