International BPO |amp| KPO service

feshers and candidates with a minimum qualification of HSC are encouraged to apply.Job Title: Customer Experience Specialist - Chat SupportLocation: Ahmedabad,GujaratSalary: Up to 30k (Based on BPO experience & Interview)Shifts: Night shift and Rotational shiftDear Jobseekers,We have an exciting opportunity for the role of Customer Experience Specialist - Chat Support in Ahmedabad location.We are looking for candidates with excellent communication skills and fluency in English. Fronment)Week Off: Any two rotational week offResponsibilitiesProvide excellent customer service through chat support.Respond promptly to customer inquiries.Handle and resolve customer complaints.Identify and escalate issues to the appropriate channels when necessary.Follow up on customer interactions and ensure customer satisfaction.Document all customer interactions in the appropriate system.Meet or exceed quality and productivity goals.Participate in training and coaching sessions as required.Maintain a positive and professional attitude towards customers and colleagues.Be flexible to work in a 24*7 environment with night shifts and rotational offs.Must be able to commute within a local transport boundary of 30kms.Interested in this exciting opportunity, please send your CV to [HIDDEN TEXT]/[HIDDEN TEXT] or WhatsApp me at +3132+2442..Feel free to share this job posting with your friends and family who might be interested in this role.Regards,EktaSI Placements International