Job Description
US/UK Customer Support NCR, Delhi Fulltime Job with one of the India's biggest company Voice Process - Call Centre & BPO Jobs in Chennai or Work from home JOB PROFILE: Customer support or Tech Support. Answer calls, chats & mails with an approach to deliver positive customer satisfaction Focus on First Call/ chat resolution & accurate research initiation Maintain internal & client defined quality on calls/ chats/mails Understands and contributes positively in meeting client SLAs & targets Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, First Call Resolution, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently Take complete ownership of self-learning & development Deal with a wide range of potential information & database. Qualification : Any Degree / Diploma. No of Positions : 100+ Salary Package: Depends on Experience Benefits: - Cell phone reimbursement Schedule: - Day shift - Evening shift - Morning shift - Night shift Supplemental Pay: - Overtime pay - Performance bonus - Shift allowance Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) Experience: - total work: 1 year (required) Language: - English (required) Speak with the employer ++1 ++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The International Bpo | Call Center|voice Process position is now open for candidates interested in the BPO Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.