Job Description
JOB RESPONSIBILITES ; MANAGE OUTBOARD CALLS IN A TIMELY MANNER. FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS . IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES . SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE . BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE . KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY . MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . TRACK RECORD OF OVER - ACHIEVING QUOTA . STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING . CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES. ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY . HIGH SCHOOL DEGREE . • Experience0 - 1 Years • No. of Openings20 • EducationHigher Secondary, Secondary School, Diploma, Any Bachelor Degree • RoleInternational BPO • Industry TypeCall Centre / BPO / KPO / ITES / LPO • Gender[ Male / Female ] • Job CountryIndia
💡 Quick Summary
Seeking a career-building opportunity? The International BPO position is now open for candidates interested in the BPO Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.