International BPO Executive

Trigent Software Inc


INTERNATIONAL BPO VOICE PROCESS
Trigent Software Inc • Bengaluru, Karnataka • via Jobaaj
Full–time
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Job description
Skills
Communication
Corporate Communications
Organization Skills
Maintenance Management
Full Job DescriptionInternational Voice Process
FreshersSalary 25k CTCLocation
BangaloreExcellent Communication Skills RequiredQualification
10
2
10
3
10
2
3 can applyWork From OfficeResponsibilitiesMake outbound calls to the candidate and motivate them to complete a job application
Schedule
reschedule the first day of work for the employees and share necessary information
Review the application form and make sure all the details are filled appropriately
Handle inbound calls and resolve candidates queries
Respond to candidates queries over email
text
Resolve queries on a ticketing platform
Knowledge of Service now will be added advantageProvide excellent experience to the candidates
Maintaining a quality score of +0
and above throughout
Escalate issues and seek advice when faced with complex issues
problemsEnsure process controls are in place
Maintain
validate
and update process documentation as applicable to ensure compliance with documentation requirementsMust be able to propose process improvement ideas that can reduce time
improve accuracy or enhance controlsParticipate in Team building activitiesEnsure and maintain the security and confidentiality of client dataEnsure Customer SatisfactionFor more details call
WhatsApp Sathish ++1640XXXXXXRefer Your FriendsJob Types
Full
time
FresherSalary
24
000
00
25
000
00 per monthScheduleEvening shiftNight shiftUS shiftSupplemental Pay TypesJoining bonusAbility To Commute
relocateBengaluru
Karnataka
Reliably commute or planning to relocate before starting work
Required
EducationHigher Secondary
12th Pass

Preferred
LanguageEnglish
Preferred
Shift AvailabilityNight Shift
Required
Speak with the employer
+1 ++1640XXXXXX
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Trigent Software Inc
AmbitionBox
3.4/5
545 reviews
Glassdoor
4/5
+60 reviews
Indeed
3/5
+ reviews
trigent.com
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T
Traicon


International BPO Executive
Traicon • Bengaluru, Karnataka • via Job Hai
24 days ago
₹18K–₹20K a month
Full–time
No Degree Mentioned
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Job description
We are looking for an enthusiastic and dedicated International BPO Executive to become a valuable part of our team for Traicon based in Bangalore, located at Indira Nagar. The role offers ₹18000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:
We are seeking candidates with 0.5-1 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Below 10th is required, and candidates must be open to working 5 days working during the Day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International BPO Executive job
Please go through the FAQs to get all answers related to the given International BPO Executive job
• What is the eligibility criteria to apply for this International BPO Executive job?
Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
• How many working days are there for this International BPO Executive job?
Ans: This International BPO Executive job will have 5 working days.
• Are there any charges applicable while applying or joining this International BPO Executive job?
Ans: No, there is no fee applicable for applying this International BPO Executive job and during the employment with the company, i.e., TRAICON.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this International BPO Executive role?
Ans: There is an immediate opening of 30 International BPO Executive at TRAICON
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this International BPO Executive job?
Ans: This International BPO Executive job has Day Shift.