Job Description
Job description
Job Requirements
Job Title: International BPO Executive - Manyata Tech Park, Bangalore at IGT Solutions
Location: Manyata Tech Park, Bangalore, Karnataka, India
Salary: ₹28,000 - ₹35,000 per month
Qualification: 12th Pass and above
Work Experience: 6 - 12 months in Customer Support / TeleCaller
Job Description:
Kickstart your career with IGT Solutions as an International BPO Executive based at Manyata Tech Park, Bangalore. We are seeking enthusiastic individuals to join our team, offering a competitive salary between ₹28,000 and ₹35,000 per month. This role is ideal for candidates with 6 to 12 months of experience in customer support or telecalling. As an International BPO Executive, you will be pivotal in delivering exceptional customer service by providing information on products, services, and current offers.
At IGT Solutions, you will have the opportunity to engage with customers from various international locations, addressing their needs and resolving queries efficiently. This role is crucial in maintaining high standards of customer satisfaction and contributing to the success of our global operations.
Responsibilities:
• Handle inbound and outbound customer calls professionally, providing information on products and services.
• Identify customer needs and offer suitable solutions or products.
• Resolve customer queries and complaints efficiently to ensure satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Follow up with customers to ensure their issues are resolved and gather feedback.
• Provide accurate information about current offers, promotions, and services.
• Meet or exceed performance targets related to call quality, resolution times, and customer satisfaction.
• Collaborate with team members to improve processes and enhance service delivery.
• Adhere to company policies and procedures while handling customer interactions.
• Participate in training sessions and workshops to enhance skills and knowledge.
Requirements:
• Minimum of 6 to 12 months of experience in customer support or telecalling roles.
• 12th pass or above qualification is required.
• Excellent communication skills in English, both spoken and written.
• Ability to handle high-pressure situations and maintain a positive attitude.
• Proficient in using computer systems and call handling software.
• Strong problem-solving skills and attention to detail.
• Flexibility to work in different shifts as required by international operations.
• Prior experience in an international BPO setting is a plus.
Benefits:
• Competitive salary ranging from ₹28,000 to ₹35,000 per month.
• Opportunities for career advancement and professional development within IGT Solutions.
• Supportive work environment with a focus on employee well-being and growth.
• Performance-based incentives and rewards.
If you are looking for a challenging and rewarding role in the BPO sector, apply now to join IGT Solutions as an International BPO Executive at Manyata Tech Park, Bangalore. Take the next step in your career and be part of a company that values your contributions and offers a path to success!
Job Requirements
Job Title: International BPO Executive - Manyata Tech Park, Bangalore at IGT Solutions
Location: Manyata Tech Park, Bangalore, Karnataka, India
Salary: ₹28,000 - ₹35,000 per month
Qualification: 12th Pass and above
Work Experience: 6 - 12 months in Customer Support / TeleCaller
Job Description:
Kickstart your career with IGT Solutions as an International BPO Executive based at Manyata Tech Park, Bangalore. We are seeking enthusiastic individuals to join our team, offering a competitive salary between ₹28,000 and ₹35,000 per month. This role is ideal for candidates with 6 to 12 months of experience in customer support or telecalling. As an International BPO Executive, you will be pivotal in delivering exceptional customer service by providing information on products, services, and current offers.
At IGT Solutions, you will have the opportunity to engage with customers from various international locations, addressing their needs and resolving queries efficiently. This role is crucial in maintaining high standards of customer satisfaction and contributing to the success of our global operations.
Responsibilities:
• Handle inbound and outbound customer calls professionally, providing information on products and services.
• Identify customer needs and offer suitable solutions or products.
• Resolve customer queries and complaints efficiently to ensure satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Follow up with customers to ensure their issues are resolved and gather feedback.
• Provide accurate information about current offers, promotions, and services.
• Meet or exceed performance targets related to call quality, resolution times, and customer satisfaction.
• Collaborate with team members to improve processes and enhance service delivery.
• Adhere to company policies and procedures while handling customer interactions.
• Participate in training sessions and workshops to enhance skills and knowledge.
Requirements:
• Minimum of 6 to 12 months of experience in customer support or telecalling roles.
• 12th pass or above qualification is required.
• Excellent communication skills in English, both spoken and written.
• Ability to handle high-pressure situations and maintain a positive attitude.
• Proficient in using computer systems and call handling software.
• Strong problem-solving skills and attention to detail.
• Flexibility to work in different shifts as required by international operations.
• Prior experience in an international BPO setting is a plus.
Benefits:
• Competitive salary ranging from ₹28,000 to ₹35,000 per month.
• Opportunities for career advancement and professional development within IGT Solutions.
• Supportive work environment with a focus on employee well-being and growth.
• Performance-based incentives and rewards.
If you are looking for a challenging and rewarding role in the BPO sector, apply now to join IGT Solutions as an International BPO Executive at Manyata Tech Park, Bangalore. Take the next step in your career and be part of a company that values your contributions and offers a path to success!
💡 Quick Summary
Seeking a career-building opportunity? The International BPO Executive - IGT Solutions - Bengaluru, Karnataka, India position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.