Job Description
To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.
Minimum Qualification Criteria:
-
• Undergraduate/Graduate both can apply.
• Fresher/ Experience both can apply.
• Agent should be flexible to work in 24/7 Environment.
Desirable qualifications:
• Excellent Communication skills (Written/Verbal) is the foremost priority.
• Good customer service skills & should display good analytical abilities
• Prior experience in BPO voice process is a must.
• Comfortable with 24x7 shift.
Responsibilities:
• Provide splendid customer services to customers in a friendly and courteous manner at all times.
• Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
• Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
• Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
• Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
• Ensure that customers confidential information is properly protected and only used for official purposes.
Location :
Chandigarh & Mohali
Salary :
Upto 25k to 38k CTC.
Walkin directly for interview and mention NR SUCCESS MANPOWER SOLUTIONS on top of your resume for interview.
Interview Details:
Contact Person:
HR NISHA :
WhatsApp for more details on above mentioned number.
Salary:
₹18,000.00 - ₹38,000.00 per month
Schedule:
• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability
• Weekend only
Supplemental pay types:
• Performance bonus
• Shift allowance
Ability to commute/relocate:
• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Language:
• English (preferred)
Speak with the employer
• +1
💡 Quick Summary
Seeking a career-building opportunity? The International Bpo in Sector 74 Hiring Experienced position is now open for candidates interested in the BPO Jobs sector. This role in Zirakpur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
