Job Description
Urgent For International BPO / International Call center
Shift - Rotational Shift (US /UK /Australian shift)
Required Exp - 6 months to 5yrs with International voice or Blended process
5 Days working (Sat-sun off)
Required Excellent communication skills
Remote Work
Roles and responsibilities -
• Must be very effective in providing a resolution to the Merchants queries and issues.
• Develop and maintain strong relationships with Merchants.
• Be consistent with follow ups for all cases to ensure complete and timely resolution for the Merchants.
• Creative problem solving and solution-oriented approach to handle Merchant issues leading to enhanced Merchant experience.
• Escalate urgent issues timely, keeping positive Merchant experience at the center of all such decisions.
• Manage multiple applications and resources including contact management systems and knowledge bases.
• Communicate effectively with Merchants and internal stakeholders.
• Identify and share Merchant VOC’s that can help improve overall Merchant experience.
• Utilize all available SOPs, tools, and resources to ensure an exceptional Merchant experience on every interaction.
• Must adhere to the Quality process and align with ensuring the highest level of Merchant experience while handling transactions.
What you’ll bring to the table:
• Very strong written and verbal English communication skills, including the ability to express oneself with confidence.
• A highly motivated self-starter with an eagerness to learn and grow.
• Ability to prioritize and troubleshoot problems and find speedy resolutions in high-pressure, time sensitive situations.
Contact -
Sachin -
Shift - Rotational Shift (US /UK /Australian shift)
Required Exp - 6 months to 5yrs with International voice or Blended process
5 Days working (Sat-sun off)
Required Excellent communication skills
Remote Work
Roles and responsibilities -
• Must be very effective in providing a resolution to the Merchants queries and issues.
• Develop and maintain strong relationships with Merchants.
• Be consistent with follow ups for all cases to ensure complete and timely resolution for the Merchants.
• Creative problem solving and solution-oriented approach to handle Merchant issues leading to enhanced Merchant experience.
• Escalate urgent issues timely, keeping positive Merchant experience at the center of all such decisions.
• Manage multiple applications and resources including contact management systems and knowledge bases.
• Communicate effectively with Merchants and internal stakeholders.
• Identify and share Merchant VOC’s that can help improve overall Merchant experience.
• Utilize all available SOPs, tools, and resources to ensure an exceptional Merchant experience on every interaction.
• Must adhere to the Quality process and align with ensuring the highest level of Merchant experience while handling transactions.
What you’ll bring to the table:
• Very strong written and verbal English communication skills, including the ability to express oneself with confidence.
• A highly motivated self-starter with an eagerness to learn and grow.
• Ability to prioritize and troubleshoot problems and find speedy resolutions in high-pressure, time sensitive situations.
Contact -
Sachin -
💡 Quick Summary
Seeking a career-building opportunity? The International BPO | International Call Center position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
