Job Description
Dear Candidate,
Greetings...!!!!!!!
We are hiring for the position of Customer Care Specialist / Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.
We are looking for eligible candidates who have a thirst to excel in the BPO industry.
Job Description:
Education: Min 12th passed / Any Graduation.
Pre-requisite: Excellent Communication skills.
Experience: Min 2 years experience in any international outbound/inbound voice process (Preferably worked for International Sales process)
Need Candidates with Good Speaking skills.
Working days: 6 days working, with roaster offs.
Shifts: US shift (Morning Shift) (Inbound Voice)
Work Location: Rajarhat, Kolkata
Responsibilities:-
1.Manage incoming phone calls
2.Identify and assess customers needs to achieve satisfaction
3.Provide accurate, valid and complete information by using the right methods/tools
4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
5.Follow communication procedures, guidelines and policies
Requirements:-
1. Proven customer care experience or experience as a Travel Sales Representative
2. Strong phone contact handling skills and active listening
3. Customer orientation and ability to adapt/respond to different types of characters.
4. Excellent communication and interpersonal skills
Regards,
Pritha Parida
Sr. HR Executive
Greetings...!!!!!!!
We are hiring for the position of Customer Care Specialist / Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.
We are looking for eligible candidates who have a thirst to excel in the BPO industry.
Job Description:
Education: Min 12th passed / Any Graduation.
Pre-requisite: Excellent Communication skills.
Experience: Min 2 years experience in any international outbound/inbound voice process (Preferably worked for International Sales process)
Need Candidates with Good Speaking skills.
Working days: 6 days working, with roaster offs.
Shifts: US shift (Morning Shift) (Inbound Voice)
Work Location: Rajarhat, Kolkata
Responsibilities:-
1.Manage incoming phone calls
2.Identify and assess customers needs to achieve satisfaction
3.Provide accurate, valid and complete information by using the right methods/tools
4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
5.Follow communication procedures, guidelines and policies
Requirements:-
1. Proven customer care experience or experience as a Travel Sales Representative
2. Strong phone contact handling skills and active listening
3. Customer orientation and ability to adapt/respond to different types of characters.
4. Excellent communication and interpersonal skills
Regards,
Pritha Parida
Sr. HR Executive
💡 Quick Summary
Seeking a career-building opportunity? The International BPO |Morning Shift| US position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
