Job Description
Customer Engagement: Interact with international customers via phone to provide information on travel packages, bookings, and services while maintaining a high standard of customer service.
• Sales Conversion: Proactively identify customer needs and convert inquiries into sales, meeting or exceeding monthly sales targets.
• Product Knowledge: Stay updated on travel-related products, destinations, pricing, promotions, and policies to assist customers effectively.
• Issue Resolution: Handle customer queries and complaints promptly, ensuring a smooth resolution and maintaining customer satisfaction.
• Documentation & Follow-Up: Maintain accurate records of interactions and follow up on leads to ensure successful bookings and repeat business.
Job Types: Full-time, Permanent
Pay: ₹360,000.00 - ₹540,000.00 per year
Benefits:
• Provident Fund
Schedule:
• Rotational shift
Supplemental Pay:
• Performance bonus
Experience:
• International voice process: 1 year (Preferred)
Work Location: In person
• Sales Conversion: Proactively identify customer needs and convert inquiries into sales, meeting or exceeding monthly sales targets.
• Product Knowledge: Stay updated on travel-related products, destinations, pricing, promotions, and policies to assist customers effectively.
• Issue Resolution: Handle customer queries and complaints promptly, ensuring a smooth resolution and maintaining customer satisfaction.
• Documentation & Follow-Up: Maintain accurate records of interactions and follow up on leads to ensure successful bookings and repeat business.
Job Types: Full-time, Permanent
Pay: ₹360,000.00 - ₹540,000.00 per year
Benefits:
• Provident Fund
Schedule:
• Rotational shift
Supplemental Pay:
• Performance bonus
Experience:
• International voice process: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The International BPO Process - Fresher position is now open for candidates interested in the BPO Jobs sector. This role in Adyar offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
