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international BPO

Place of work Punjab
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

• conducting customer satisfaction surveys to understand what areas of the company's services need improvements
• catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
• curating streamlined email and social media communication mediums for offers, updates and much more
• dealing with customer issues and churning out an easy-to-follow solution
• managing payment and delivery of customer orders
• helping customers choose the right product for their requirements and budget
• handling customer concerns and complaints in a timely manner
• informing customers of upcoming promotions or deals
• establishing a positive rapport with all clients and customers in person or via phone
• forming reports based on customer satisfaction statistics and helping their team to develop new skills
• fixing ap

Company address

India
Sahibzada Ajit Singh Nagar
Punjab Show on map Get directions
Company Name: Conscious Foundation
You will be redirected to another website to apply.
Apply on Website
Offer ID: #608044, Published: 5 days ago, Company registered: 2 years ago

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