Job Description
Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Job Types: Full-time, Regular / Permanent
Salary: ₹+,746.20 - ₹2+,327.50 per month
Benefits:
• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
Schedule:
• Night shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Job Types: Full-time, Regular / Permanent
Salary: ₹+,746.20 - ₹2+,327.50 per month
Benefits:
• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
Schedule:
• Night shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1
💡 Quick Summary
Seeking a career-building opportunity? The International BPO Sahibzada position is now open for candidates interested in the BPO Jobs sector. This role in Punjab offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
