APPLY ONLY IF YOU HAVE INTERNATIONAL (US) BPO SALES PROCESS EXP

NOTE : APPLY ONLY IF YOU ARE COMFORTABLE WITH NIGHT SHIFT & HAVE PRIOR EXP OF MINIMUM 1 YEAR IN US PROCESS (SALES) VOICE

P.S . PREFERENCE WILL BE GIVEN TO IMMEDIATE JOINERS

Location : NOIDA

Process : VOICE (SALES)

Role Definition & Requirement

Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be experienced, self-driven and motivated Voice Agent .

Job Description
• He/She will be responsible for making and receiving outbound/inbound calls
• Managing large amounts of inbound and outbound calls in a timely manner
• Following the provided scripts when handling different topics
• Will strive towards going beyond the assigned target and achieve best possible
• conversion rate
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our CRM Database by documenting everything
• Requirement
• Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills
• Versant 6 Certified
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multitask, set priorities and manage time effectively
• Educational Qualification Requirement
• Minimum Graduate in any stream

Desired Experience
• 2 Years of International Outbound Sales experience (US)
• Prior experience in Health Care or Mass Tort Domain Preferred

IF YOU HAVE MATCHING SKILLSET AS MENTIONED ABOVE PLS APPLY WITH YOUR UPDATED RESUME MENTIONING FOLLOWING DETAILS :

CURRENT CTC

EXPECTED CTC

NOTICE PERIOD IF ANY (WE ARE ACTIVELY LOOKING FOR IMMEDIATE JOINERS)

CURRENT LOCATION (This Position is for our Contact Center in Noida)

Job Type: Full-time

Salary: ₹11,522.47 - ₹35,294.15 per month

Schedule:
• Night shift

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