International BPO • , West Bengal • via LinkedIn

T
Telco4u India


International BPO Morning shift.
Telco4u India • Kolkata, West Bengal • via Glassdoor
2 days ago
₹12K–₹18K a month
Full–time
No Degree Mentioned
Apply directly on Glassdoor
Apply on SimplyHired
Apply on Jobrapido.com
Apply on CallCenterJob.co.in
Job description
Telco4u In india , leading BPO in Kolkata is hiring experienced candidates & Freshers for Australian Energy Sales Campaigns

Urgently Required CALL CLOSER / ENERGY EXPERTS . Candidates must speak good Engish . Shift timings:7:00 am to 3pm

Morning shift only Mon-Fri: 7 AM - 3:00 PM. (Only work in office ) Sat: 7:00 AM - 12PM Salary-15,000- 25,000 /- per Month.

Process: Australian Energy Sales Cam...
Show full description
Report this listing

International BPO


Process Training Manager//International Voice Process//BPO
International BPO • Kolkata, West Bengal • via LinkedIn
3 days ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on BeBee
Apply on Jobg8
Apply on Learn4Good
Apply on WhatJobs
Apply on Recruit.net
Job description
Leading BPO in Kolkata

Hiring for Process Training Manager

International Voice Process

Must be working as Training Manager on papers for at least 1 year in BPO or tenured Deputy Manager Training in International BPO(Customer service)

Experience in International Voice Process is Mandatory

CTC UPTO 16LPA based on Last CTC & Experience

Candidates willing to relocate can also apply

Shifts 247

Interested candidates can mail cv at [email protected] or call at

Roles & Responsibilities

 Identify and assess future and current training needs through job analysis, career paths, annual

performance appraisals and consultation with line managers

 Draw an overall or individualized training and development plan that addresses needs and expectations

 Conduct effective induction and orientation sessions

 Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them

 Develop/ enhance the current training methodologies/ framework

 Resolve any process related opportunities and tailor training programs as necessary

 Maintain a keen understanding of training trends, developments and best practices

 Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

 Schedule training sessions, organizes information cascade and other interventions for team

 Review existing training materials and manuals to determine appropriateness and relevance and update accordingly

 Work with managers to address learning issues, instruction problems, or new educational needs

regarding specific employees or departments