Job Description
About Us
We are a leading business process outsourcing (BPO) company in Pune, dedicated to delivering exceptional customer experiences. Our team of experts is passionate about providing innovative solutions that drive business growth.
Job Description
The international voice process team leader/assistant manager will be responsible for overseeing a high-performing team, ensuring excellent customer service, and meeting contractual KPIs. Key responsibilities include supervising team members, providing coaching, identifying performance issues, and implementing corrective action.
Requirements
To succeed in this role, you should have a graduation in a related field, 1-3 years of relevant experience (banking - credit card preferred), and a strong understanding of banking products and services. Prior experience in the credit card domain is preferred.
We are a leading business process outsourcing (BPO) company in Pune, dedicated to delivering exceptional customer experiences. Our team of experts is passionate about providing innovative solutions that drive business growth.
Job Description
The international voice process team leader/assistant manager will be responsible for overseeing a high-performing team, ensuring excellent customer service, and meeting contractual KPIs. Key responsibilities include supervising team members, providing coaching, identifying performance issues, and implementing corrective action.
Requirements
To succeed in this role, you should have a graduation in a related field, 1-3 years of relevant experience (banking - credit card preferred), and a strong understanding of banking products and services. Prior experience in the credit card domain is preferred.
💡 Quick Summary
Seeking a career-building opportunity? The International Business Operations Supervisor BPO position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
