International Call Centre - Non Voice Process

Job description

The Elite Job is a renowned International Call Centre specializing in Non Voice Processes. With a commitment to excellence, we provide top-notch customer support services to clients across diverse industries. Our dynamic work environment fosters growth, learning, and a culture of innovation.

Job Description:

Are you passionate about delivering exceptional customer service? Join The Elite Job team as a Customer Support Representative in our Non Voice Process department. As a key player in our customer-centric approach, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for excellence.

Responsibilities:

• Respond to customer inquiries and concerns through non-voice channels such as email and chat.

• * Provide accurate information and solutions in a professional and timely manner.

• * Collaborate with cross-functional teams to resolve complex issues and improve overall customer experience.

• * Maintain a thorough understanding of products, services, and company policies.

• * Uphold the highest standards of customer service excellence and professionalism.

• Requirements:

• Excellent written and verbal communication skills in English.

• * Proven experience in a customer support role, preferably in a non-voice process.

• * Strong problem-solving and interpersonal skills.