international calling ( work from home)
C
Cult Technology Private Limited
International Customer Support Executive
Cult Technology Private Limited • Delhi • via Job Hai
3 days ago
₹22K–₹28K a month
Full–time
No Degree Mentioned
Apply directly on Job Hai
Job description
We are looking for a International Customer Support Executive to join our team at Cult Technology Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹22000 - ₹28000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this International Customer Support Executive job
Please go through the FAQs to get all answers related to the given International Customer Support Executive job
• What is the eligibility criteria to apply for this International Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹22000 - ₹28000 per month that depends on your interview. It's a Full Time job in Delhi.
• How many working days are there for this International Customer Support Executive job?
Ans: This International Customer Support Executive job will have 6 working days.
• Are there any charges applicable while applying or joining this International Customer Support Executive job?
Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., CULT TECHNOLOGY PRIVATE LIMITED.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this International Customer Support Executive role?
Ans: There is an immediate opening of 3 International Customer Support Executive at CULT TECHNOLOGY PRIVATE LIMITED
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this International Customer Support Executive job?
Ans: This International Customer Support Executive job has Day Shift.
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Naukripay group
international calling ( work from home)
Naukripay group • New Delhi, Delhi • via LinkedIn
6 days ago
Internship
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Job description
This is a remote position.
mail:- info@naukripay.com
telecaller makes outbound and receives inbound calls to promote products or services, generate sales leads, provide customer support, and gather information from potential and existing customers. Key responsibilities include making sales pitches, handling inquiries, resolving issues, and accurately recording customer interactions in a CRM system. Strong communication, persuasion, and organizational skills, along with the ability to meet targets, are essential for success in this role.
Responsibilities Outbound Calls: Contacting prospective customers to introduce and promote products or services, explain benefits, and persuade them to make purchases or schedule appointments. Inbound Calls: Handling incoming customer calls, answering questions, and providing information or solutions related to products and services. Lead Generation: Generating new leads by identifying and engaging with potential clients and following up with them to convert them into customers. Customer Support: Resolving customer complaints, addressing issues, and ensuring a positive customer experience. Data Management: Maintaining accurate records of customer interactions, feedback, and sales activities in a Customer Relationship Management (CRM) system. Target Achievement: Meeting or exceeding daily, weekly, and monthly targets for sales, lead generation, or customer engagement. Key Skills & Requirements Communication Skills: Exceptional oral and written communication skills are crucial for effective interaction with customers. Persuasion Skills: The ability to clearly explain product features and benefits and to persuade customers to make a purchase. Interpersonal Skills: Building rapport with customers and understanding their needs. Organizational Skills: Managing multiple tasks, time effectively, and maintaining accurate records. Problem-Solving Skills: Effectively handling customer issues and finding appropriate solutions. Technical Skills: Basic computer knowledge and the ability to use CRM software. Adaptability: Willingness to work in a fast-paced environment and handle various types of customer needs