Job Description
Greetings from Smart Call Center Solution PVT LTD
We are an International BPO company .We have an urgent requirement of "Freshers as well as Experienced" with excellent communication skills in English for our International lead generation/ sales process (voice).
POSITIONS-CUSTOMER CARE EXECUTIVE,CUSTOMER SERVICE OR SUPPORT,SENIOR CCE,TEAM LEADER Location: Shakespeare Sarani (Kolkata) landmark birla planetarium
Walk in Interview
Onsite job
US process
night shift (+:30 PM to 6.30AM)
(10:00PM to 7:00AM)
Salary for freshers: 10k upto 15k+incentives
Salary for experienced (1 year minimum): 15k upto 25k+incentives
Key Responsibilities:
.Provide accurate information about the product and services to customer
.Ensure customer satisfaction by addressing customer concern and offering appropriate solutions
.collaborate with other team member to improve customer service processes and procedures.
. Stay up-to-date with product knowledge, company policies, and industry trends
Qualification and Skills:
.12th pass
.Previous experienced in an international customer service role is preferred minimum
.Excellent verbal and written communication skills in English
.Strong problem-solving and decision- making abilities.
.Ability to handle stressful situation and difficult customers with professionalism and empathy
.Attention to details and accuracy in data entry and customer documentation
Please apply here: vivek.p.m@sccpl.net
or
Contact HR VIVEK-8+10063+3+
Job Type: Full-time
Salary: ₹10,000.00 - ₹25,000.00 per month
Schedule:
• Night shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Customer service (Required)
• Cold calling (Preferred)
• total work (Required)
Language:
• Hindi (Preferred)
• English (Required)
Shift availability:
• Night Shift (Required)
Speak with the employer
++1 8+10063+3+
We are an International BPO company .We have an urgent requirement of "Freshers as well as Experienced" with excellent communication skills in English for our International lead generation/ sales process (voice).
POSITIONS-CUSTOMER CARE EXECUTIVE,CUSTOMER SERVICE OR SUPPORT,SENIOR CCE,TEAM LEADER Location: Shakespeare Sarani (Kolkata) landmark birla planetarium
Walk in Interview
Onsite job
US process
night shift (+:30 PM to 6.30AM)
(10:00PM to 7:00AM)
Salary for freshers: 10k upto 15k+incentives
Salary for experienced (1 year minimum): 15k upto 25k+incentives
Key Responsibilities:
.Provide accurate information about the product and services to customer
.Ensure customer satisfaction by addressing customer concern and offering appropriate solutions
.collaborate with other team member to improve customer service processes and procedures.
. Stay up-to-date with product knowledge, company policies, and industry trends
Qualification and Skills:
.12th pass
.Previous experienced in an international customer service role is preferred minimum
.Excellent verbal and written communication skills in English
.Strong problem-solving and decision- making abilities.
.Ability to handle stressful situation and difficult customers with professionalism and empathy
.Attention to details and accuracy in data entry and customer documentation
Please apply here: vivek.p.m@sccpl.net
or
Contact HR VIVEK-8+10063+3+
Job Type: Full-time
Salary: ₹10,000.00 - ₹25,000.00 per month
Schedule:
• Night shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Customer service (Required)
• Cold calling (Preferred)
• total work (Required)
Language:
• Hindi (Preferred)
• English (Required)
Shift availability:
• Night Shift (Required)
Speak with the employer
++1 8+10063+3+
💡 Quick Summary
Seeking a career-building opportunity? The international Customer Care Executive position is now open for candidates interested in the MIS Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.