Description
Job Description: International Customer Executive
Company: Elite Business Solution
Location: New Delhi
Responsibilities:
Handle customer inquiries and complaints via inbound and outbound calls, striving to provide exceptional service at all times.
Listen attentively to customer concerns, understand their needs, and provide appropriate solutions or resolutions.
Maintain accurate and detailed records of customer interactions, ensuring that all issues are documented for future reference.
Collaborate effectively with team members and other departments to achieve customer satisfaction and company goals.
Stay up-to-date with product knowledge and company policies to better assist customers.
Maintain a positive and professional demeanor even during challenging situations.
Work in a dynamic and fast-paced environment, managing multiple tasks efficiently.
Requirements:
Graduate and Undergraduate both can apply
Fresher and Experience both are eligible
Proficient in spoken English...