Job Description
Sudo24 Learning Private Limited is seeking a dedicated International Customer Service Advisor to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our international clients. This role will require excellent communication skills, attention to detail, and the ability to handle a high volume of inquiries from customers located around the globe.
Key Responsibilities
• Responding to customer inquiries via email, phone, and chat in a timely and professional manner.
• Providing product information, troubleshooting assistance, and technical support as needed.
• Resolving customer complaints and issues in a diplomatic and efficient manner.
• Processing customer orders, payments, and refunds accurately.
• Collaborating with internal teams to address customer concerns and improve the overall customer experience.
• Maintaining thorough and accurate customer records in our CRM system.
• Participating in ongoing training and professional development to stay up-to-date on product updates and best practices for customer service.
💡 Quick Summary
Seeking a career-building opportunity? The International Customer Service Advisor position is now open for candidates interested in the International Call Center Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in International Call Center Jobs is a plus.
