Job Description
Job Responsibilities:
Assist US customers via phone, email, and chat, ensuring efficient and professional resolution of inquiries.
Adapt to a flexible +-hour shift schedule within specified timings, maintaining consistent performance.
Resolve customer issues promptly and provide detailed product information to enhance customer satisfaction.
Requirements:
Possess a Higher Secondary Certificate (HSC) and relevant experience in customer service.
Have at least 6 months of experience in international customer service.
Exhibit excellent communication skills, both written and verbal, to effectively interact with customers and provide clear, concise information.
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹38,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Schedule:
Evening shift
Night shift
Rotational shift
UK shift
US shift
Supplemental pay types:
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
English (Required)
Location:
Mumbai, Maharashtra (Required)
Shift availability:
Night Shift (Required)
Willingness to travel:
50% (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
Assist US customers via phone, email, and chat, ensuring efficient and professional resolution of inquiries.
Adapt to a flexible +-hour shift schedule within specified timings, maintaining consistent performance.
Resolve customer issues promptly and provide detailed product information to enhance customer satisfaction.
Requirements:
Possess a Higher Secondary Certificate (HSC) and relevant experience in customer service.
Have at least 6 months of experience in international customer service.
Exhibit excellent communication skills, both written and verbal, to effectively interact with customers and provide clear, concise information.
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹38,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Schedule:
Evening shift
Night shift
Rotational shift
UK shift
US shift
Supplemental pay types:
Commission pay
Overtime pay
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
English (Required)
Location:
Mumbai, Maharashtra (Required)
Shift availability:
Night Shift (Required)
Willingness to travel:
50% (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The International Customer Service Advisor position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.