Job Description
Shift : UK and US Shift Graduate and Undergraduate
Freshers or up to 4 years experience
Salary : 3,00,000 to 5,00,000
Rounds of Interview :
HR Round
VNA Round
Ops manager Round
Roles and Responsibilities :
Overseeing the customer service process.
Handling voice and blended process.
Interacting with clients via e-mail , chat and calls. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
Job Type: Full-time
Salary: ₹300,000.00 - ₹500,000.00 per year
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Fixed shift
Night shift
Rotational shift
UK shift
US shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
English (Required)
Hindi (Preferred)
Work Location: In person
Speak with the employer
++1
Freshers or up to 4 years experience
Salary : 3,00,000 to 5,00,000
Rounds of Interview :
HR Round
VNA Round
Ops manager Round
Roles and Responsibilities :
Overseeing the customer service process.
Handling voice and blended process.
Interacting with clients via e-mail , chat and calls. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
Job Type: Full-time
Salary: ₹300,000.00 - ₹500,000.00 per year
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Fixed shift
Night shift
Rotational shift
UK shift
US shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
English (Required)
Hindi (Preferred)
Work Location: In person
Speak with the employer
++1
💡 Quick Summary
Seeking a career-building opportunity? The International Customer Support position is now open for candidates interested in the Customer Care Executive sector. This role in Karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
