Job Description
Responsibilities:
Engage with international customers from US Telecom via chat, addressing inquiries, resolving technical issues, and ensuring customer satisfaction.
Utilise your excellent communication skills to provide clear and concise responses to customer queries and concerns.
Demonstrate proficient typing speed to maintain fast and efficient chat conversations while accurately documenting customer interactions.
Adhere to company policies and procedures while providing accurate and timely support to customers.
Collaborate with team members to optimise chat processes and enhance overall customer experience.
Qualifications:
Minimum 6 months of experience in international tech chat support.
Excellent communication skills in English, both written and verbal.
Proficient typing speed to maintain efficient chat conversations.
Ability to work in a fast-paced environment and multitask effectively.
Strong problem-solving skills and customer service orientation.
Job Type: Full-time
Pay: ₹28,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Experience:
International voice process: 1 year (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
Engage with international customers from US Telecom via chat, addressing inquiries, resolving technical issues, and ensuring customer satisfaction.
Utilise your excellent communication skills to provide clear and concise responses to customer queries and concerns.
Demonstrate proficient typing speed to maintain fast and efficient chat conversations while accurately documenting customer interactions.
Adhere to company policies and procedures while providing accurate and timely support to customers.
Collaborate with team members to optimise chat processes and enhance overall customer experience.
Qualifications:
Minimum 6 months of experience in international tech chat support.
Excellent communication skills in English, both written and verbal.
Proficient typing speed to maintain efficient chat conversations.
Ability to work in a fast-paced environment and multitask effectively.
Strong problem-solving skills and customer service orientation.
Job Type: Full-time
Pay: ₹28,000.00 - ₹32,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Experience:
International voice process: 1 year (Required)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The International Customer Support Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
