Job Description
Non-IT Lateral
Province
Telangana
City
Hyderabad
Postal Code
560030
Country
India
Job description:
Specific Responsibilities: -
• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers\xe2\x80\x++ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
• Communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.
Required Skills:
• Fixed CTC will go upto 5.5 lpa
• Job Location- Hyderabad
• Edu - Graduation Mandatory
• 1-3 years of International BPO experience
Job Type...
💡 Quick Summary
Seeking a career-building opportunity? The International Customer Support Voice position is now open for candidates interested in the BPO Jobs sector. This role in Telangana offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
