International |Domestic Inbound BPO is Hiring for Call Centre in Chandigarh|

We would like to invite you to Join No 1 BPO Company in India with presence in non-metro cities in India like Chandigarh Â& Mohali

PLZ CALL SOURABH +77++24404

You will be part of 80,000+ people strong largest multicultural team in the company, serving 1+0+ global clients with Omnichannel Customer Service, Process Optimization and Automation

Company in India has world-class, award-winning security measures and complies with all Security Standards and Regulations.

Known for quality offerings and outstanding people practices, recognized as the No 1 BPO Company and employer of choice in India by global research and consulting firms.

We are Hiring Customer Support Associates Âto work for the Inbound International ÂProcess

Your Role :

• Provide a 'wow' experience for our customers by going the extra mile enquiries are via email / chat , or via phone call

• Help implement new efficiencies and process to improve our customer service and speed

• Provide solutions to problems quickly and efficiently

• Design email responses to leave customers happy and satisfied

• Work closely with customer service team to support and motivate each other

We need someone with :

• A caring and sympathetic nature

• Excellent people and social skills

• Very confident telephone manner

• Fast paced worker (at the computer) and thinker to achieve daily KPIs

• Must be a confident typist and have excellent grammar

• Ability to multi-task while providing up-to-date responses to all customers enquiries in real-time

• Excellent command of English language

• Excellent written communication

• Positive attitude

• Creative problem solving ability

• Ability to gain customer trust and gratitude, turn them around

• Youthful attitude to empathise with customer

• Ability to work efficiently under pressure and to stay cool

• Strength to work under pressure and maintain composure, this team has busy times and daily challenges

What this job will give you :

• Being part of a friendly, fun, upbeat team Support and development of your personal skills

• Fun events every month

• Satisfaction from being part of a fast growing BPO

• We practice an attitude of gratitude

• Freshers with good communication are eligible for the job

• Handsome Salary with Incentives

• 5 Days work International, Domestic 6 Days

• Growth Opportunity for those who want to work long term

• State of Art Infrastructure , Fully Air Conditioned.

• Cafeteria, Gym, ATM & other facilities within premises

• Located in centre of town with good public transport facility

• Good PG accommodation available nearby office.

Note : - We don't charge any kind of Consultancy Fee or Registration amount for our services

Best Regards,

Sourabh Bakshi

Team Connecting The Dots

• +1 +77++24404