Description
Job description
About the Job:
Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you Were looking for a Customer Service Associate
Contact Person - Nisha
• *Contact number
• 7415025071**
As a Customer Service Associate Non-Voice, You Will
• Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.
• Leverage your experience to provide feedback to the team on how to improve our services.
• Drive customer communication during critical events.
As a Customer Service Associate - Non-Voice, You Have
• Fluency in written English.
• Experience in the gaming/tech support (asset).
• Excellent oral and/or written communication skills.
• Customer service experience with strong customer focus.
• Excellent team player with experience and passion for gaming.
• Strong multitasking skills.
• Strong analytical and troubleshooting skills.
• The enthusiasm to be a selfstarter who is excited about learning new technologies on a daily basis.
Benefits of working as a Customer Service - Non-Voice:
• Incredible learning and growth opportunities
• An attractive compensation package with performance based incentives.
• Outstanding rewards and recognition program & employee engagement activities
• Medical Insurance
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹25,000.00 - ₹35,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• US shift
Supplemental pay types:
• Performance bonus
• Shift allowance
Ability to commute/relocate:
• Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
• 91 7415025071