Job Description
Greetings from IntouchCX !We are currently Hiring for Customer Service International Blended Process | Customer Service AssociateContact HR Saranya +62068+061//saranya.sathyan@intouchcx.com
The role of the Customer Service Associate (CSA) - Semi Voice
Troubleshoot customers’ application issues via email, telephone,
remote access, and diagnostics.
● Collaborate with customers and advise about technical issues. Answer questions regarding
issues, and make recommendations.
● Assemble, install and troubleshoot computer hardware, laptops, and notebooks..
● Install, maintain, and troubleshoot operating systems, and computer applications.
● Troubleshoot network and connection issues related to internet, Intra-Net & VPN.
● Manage customer expectations regarding estimated response times
● Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹28,000.00 per month
Benefits:
• Food provided
• Health insurance
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
The role of the Customer Service Associate (CSA) - Semi Voice
Troubleshoot customers’ application issues via email, telephone,
remote access, and diagnostics.
● Collaborate with customers and advise about technical issues. Answer questions regarding
issues, and make recommendations.
● Assemble, install and troubleshoot computer hardware, laptops, and notebooks..
● Install, maintain, and troubleshoot operating systems, and computer applications.
● Troubleshoot network and connection issues related to internet, Intra-Net & VPN.
● Manage customer expectations regarding estimated response times
● Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹28,000.00 per month
Benefits:
• Food provided
• Health insurance
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
💡 Quick Summary
Seeking a career-building opportunity? The International Semi Voice Process |WFH position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.