Job Description
Full job description
Full-time, permanent position (37.5 hours per week)
Vibrant culture and fulfilling work
Based at our picturesque Mt Albert Campus
Kia hiwa rā!
Are you ready to embark on an exciting journey with Unitec, where education transforms lives and shapes communities? This is your chance to be at the forefront of positive change as one of our valued International Student Advisors. At Unitec, we're not just about education; we're about empowerment. We equip our students with the tools they need to succeed, both inside and outside the classroom.
Te āheinga: The opportunity
In this crucial frontline role, you'll provide professional and culturally aware customer service to our diverse range of students, including:
Offering pastoral care support for our International Students
Managing risks and providing solutions to situations students might encounter during their studies
Overseeing student attendance and other Code of Practice requirements
For more details, please refer to the Position Description.
He kōrero mōu: About you
You are a positive and energetic individual with a desire to learn Te Reo Māori, Tikanga Māori, and Kaupapa Māori values. You have over 12 months of customer-facing experience and are skilled in problem-solving and working independently. You excel in cross-cultural communication, have intermediate skills in enterprise systems like PeopleSoft and Microsoft Office, and possess excellent written and verbal communication abilities. You'll also have experience with international student visas.
Desirable Attributes:
Tertiary qualification
Experience in international student advisory roles and tertiary education
Familiarity with databases or CRM systems
Foreign language skills
Knowledge of NZQA Code of Practice and international insurance processes
Tā mātau rourou: What we offer
And the perks? They're plenty. Join a close-knit team where collaboration is key, and every day brings new challenges and opportunities to make your mark. With our supportive environment and experienced colleagues, you'll have all the tools you need to thrive and succeed.
So, are you ready to seize this exciting opportunity? Join us at Unitec and be part of something truly meaningful. Your journey starts here.
Tono mai: How to Apply
If you believe you have the qualities and experience to thrive in this role, we'd love to hear from you! Apply now with your CV and cover letter, outlining why you're interested and how you meet the requirements for the role. If you have any queries about the role, please email Emma Derbyshire, Recruitment Business Partner @ [email protected]. Please note this email address is not to be used for direct application.
Additional Information:
Please note: Due to Unitec’s Christmas break, we will not be contacting applicants or providing feedback on applications until after Monday, 12 January 2026.
Unitec is proud to be an equal opportunity employer. We welcome and celebrate diversity and are committed to building a supportive and inclusive environment for all.
This position has been identified as a potential redeployment for kaimahi whose roles have been impacted by a recent change process. As a result, preference and priority will be given to affected kaimahi in the assessment of applications.
Job Details
Reference #
52453
Posted on
15 Dec 2026
Closes on
11 Jan 2026 12:00
Location(s)
Mt Albert, Waitakere
Expertise
Student Support Services
Job level(s)
Experienced
Work type(s)
Permanent - Full time
Full-time, permanent position (37.5 hours per week)
Vibrant culture and fulfilling work
Based at our picturesque Mt Albert Campus
Kia hiwa rā!
Are you ready to embark on an exciting journey with Unitec, where education transforms lives and shapes communities? This is your chance to be at the forefront of positive change as one of our valued International Student Advisors. At Unitec, we're not just about education; we're about empowerment. We equip our students with the tools they need to succeed, both inside and outside the classroom.
Te āheinga: The opportunity
In this crucial frontline role, you'll provide professional and culturally aware customer service to our diverse range of students, including:
Offering pastoral care support for our International Students
Managing risks and providing solutions to situations students might encounter during their studies
Overseeing student attendance and other Code of Practice requirements
For more details, please refer to the Position Description.
He kōrero mōu: About you
You are a positive and energetic individual with a desire to learn Te Reo Māori, Tikanga Māori, and Kaupapa Māori values. You have over 12 months of customer-facing experience and are skilled in problem-solving and working independently. You excel in cross-cultural communication, have intermediate skills in enterprise systems like PeopleSoft and Microsoft Office, and possess excellent written and verbal communication abilities. You'll also have experience with international student visas.
Desirable Attributes:
Tertiary qualification
Experience in international student advisory roles and tertiary education
Familiarity with databases or CRM systems
Foreign language skills
Knowledge of NZQA Code of Practice and international insurance processes
Tā mātau rourou: What we offer
And the perks? They're plenty. Join a close-knit team where collaboration is key, and every day brings new challenges and opportunities to make your mark. With our supportive environment and experienced colleagues, you'll have all the tools you need to thrive and succeed.
So, are you ready to seize this exciting opportunity? Join us at Unitec and be part of something truly meaningful. Your journey starts here.
Tono mai: How to Apply
If you believe you have the qualities and experience to thrive in this role, we'd love to hear from you! Apply now with your CV and cover letter, outlining why you're interested and how you meet the requirements for the role. If you have any queries about the role, please email Emma Derbyshire, Recruitment Business Partner @ [email protected]. Please note this email address is not to be used for direct application.
Additional Information:
Please note: Due to Unitec’s Christmas break, we will not be contacting applicants or providing feedback on applications until after Monday, 12 January 2026.
Unitec is proud to be an equal opportunity employer. We welcome and celebrate diversity and are committed to building a supportive and inclusive environment for all.
This position has been identified as a potential redeployment for kaimahi whose roles have been impacted by a recent change process. As a result, preference and priority will be given to affected kaimahi in the assessment of applications.
Job Details
Reference #
52453
Posted on
15 Dec 2026
Closes on
11 Jan 2026 12:00
Location(s)
Mt Albert, Waitakere
Expertise
Student Support Services
Job level(s)
Experienced
Work type(s)
Permanent - Full time
💡 Quick Summary
Seeking a career-building opportunity? The International Student Advisor position is now open for candidates interested in the Customer Care Executive sector. This role in Mount Albert offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
