Job Description
Requirements:
• Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) Preferred
• In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes)
• Clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situation with customer.
• Excellent communication skills.
• Customer handling skills.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 247 environment (Rotational shifts/5 Days a week).
• Customer Centric & Logical Thinking & Need to be Enough Spontaneous
• Ensure Timely & Professional Responses to all Queries,
• Experience resolving customer issues, billing, and/or handling product Q& A.
• Interest in learning new technologies.
• Experience promoting and/or selling products and services.
• Demonstrated communication skills.
• Resolving device issues using troubleshooting...
• Minimum 1 year of International voice experience (Customer service (Billing), basic technical & Sales) Preferred
• In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes)
• Clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situation with customer.
• Excellent communication skills.
• Customer handling skills.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 247 environment (Rotational shifts/5 Days a week).
• Customer Centric & Logical Thinking & Need to be Enough Spontaneous
• Ensure Timely & Professional Responses to all Queries,
• Experience resolving customer issues, billing, and/or handling product Q& A.
• Interest in learning new technologies.
• Experience promoting and/or selling products and services.
• Demonstrated communication skills.
• Resolving device issues using troubleshooting...
💡 Quick Summary
Seeking a career-building opportunity? The International Technical Voice Support position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.